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Question 79 - Certified Data Architect discussion

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UC is trying to switch from legacy CRM to salesforce and wants to keep legacy CRM and salesforce in place till all the functionality is deployed in salesforce. The want to keep data in synch b/w Salesforce, legacy CRM and SAP. What is the recommendation.

A.
Integrate legacy CRM to salesforce and keep data in synch till new functionality is in place
Answers
A.
Integrate legacy CRM to salesforce and keep data in synch till new functionality is in place
B.
Do not integrate legacy CRM to Salesforce, but integrate salesforce to SAP
Answers
B.
Do not integrate legacy CRM to Salesforce, but integrate salesforce to SAP
C.
Integrate SAP with Salesforce, SAP to legacy CRM but not legacy CRM to Salesforce
Answers
C.
Integrate SAP with Salesforce, SAP to legacy CRM but not legacy CRM to Salesforce
D.
Suggest MDM solution and link MDM to salesforce and SAP
Answers
D.
Suggest MDM solution and link MDM to salesforce and SAP
Suggested answer: C, D

Explanation:

Integrate SAP with Salesforce, SAP to legacy CRM but not legacy CRM to Salesforce. This is a good recommendation because it allows both Salesforce and the legacy CRM to interact with the ERP system, which can be the source of truth for some data entities. However, it avoids creating a direct connection between Salesforce and the legacy CRM, which can cause data duplication and synchronization issues. Suggest MDM solution and link MDM to salesforce and SAP.This is another good recommendation because it can help manage the data lifecycle and quality across multiple systems, as well as provide a single view of the customer data

asked 23/09/2024
Eusebio Adrian
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