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A national nonprofit organization is using Salesforce to recruit members. The recruitment process requires a member to be matched with a volunteer opportunity. Given the following: 1. A record is created in Project__ c and used to track the project through completion. 2. The member may then start volunteering and is required to track their volunteer hours, which is stored in VTOTime_c object related to the project. 3. Ability to view or edit the VTOTime__c object needs to be the same as the Project__ c record. 4. Managers must see total hours volunteered while viewing the Project__ c record. Which data relationship should the data architect use to support this requirement when creating the custom VTOTime__c object?

Question 96 - Certified Data Architect discussion

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Universal Containers (UC) is implementing Salesforce Sales Cloud and Service Cloud. As part of their implementation, they are planning to create a new custom object (Shipments), which will have a lookup relationship to Opportunities. When creating shipment records, Salesforce users need to manually input a customer reference, which is provided by customers, and will be stored in the Customer_Reference__c text custom field. Support agents will likely use this customer reference to search for Shipment records when resolving shipping issues. UC is expecting to have around 5 million shipment records created per year. What is the recommended solution to ensure that support agents using global search and reports can quickly find shipment records?

A.
Implement an archiving process for shipment records created after five years.
Answers
A.
Implement an archiving process for shipment records created after five years.
B.
Implement an archiving process for shipment records created after three years.
Answers
B.
Implement an archiving process for shipment records created after three years.
C.
Set Customer-Reference_c as an External ID (non-unique).
Answers
C.
Set Customer-Reference_c as an External ID (non-unique).
D.
Set Customer-Reference_c as an External ID (unique).
Answers
D.
Set Customer-Reference_c as an External ID (unique).
Suggested answer: D

Explanation:

Setting Customer-Reference_c as an External ID (unique) is the recommended solution to ensure that support agents using global search and reports can quickly find shipment records.This is because external ID fields are indexed and can be used as filters in reports and list views4. Making the field unique also ensures that there are no duplicate values that could confuse the search results.

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asked 23/09/2024
Abdulilah Alhousainy
39 questions
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