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Question 129 - Certified Data Architect discussion

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UC has millions of case records with case history and SLA dat

a. UC's compliance team would like historical cases to be accessible for 10 years for Audit purpose.

What solution should a data architect recommend?

A.
Archive Case data using Salesforce Archiving process
Answers
A.
Archive Case data using Salesforce Archiving process
B.
Purchase more data storage to support case object
Answers
B.
Purchase more data storage to support case object
C.
Use a custom object to store archived case data.
Answers
C.
Use a custom object to store archived case data.
D.
Use a custom Big object to store archived case data.
Answers
D.
Use a custom Big object to store archived case data.
Suggested answer: D

Explanation:

The best solution to store historical cases for 10 years for audit purpose is to use a custom Big object to store archived case data. Big objects are a type of custom object that can store massive amounts of data on the Salesforce platform without affecting performance or storage limits. They also support point-and-click tools, triggers, and Apex code.Big objects can be used for archiving historical data that needs to be retained for compliance or analytics purposes3.Archiving case data using Salesforce Archiving process is not a good option because it only supports archiving cases that are closed for more than one year, and it does not allow customizing the archival criteria or accessing the archived data via Apex or APIs4. Purchasing more data storage to support case object is expensive and may impact performance. Using a custom object to store archived case data is not scalable and may consume a lot of storage space.

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asked 23/09/2024
Novka Mandic
35 questions
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