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Question 224 - Certified Data Architect discussion

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Universal Containers (UC) has implemented a master data management strategy, which uses a central system of truth, to ensure the entire company has the same customer information in all systems. UC customer data changes need to be accurate at all times in all of the systems. Salesforce is the identified system of record for this information.

What is the correct solution for ensuring all systems using customer data are kept up to date?

A.
Send customer data nightly to the system of truth in a scheduled batch job.
Answers
A.
Send customer data nightly to the system of truth in a scheduled batch job.
B.
Send customer record changes from Salesforce to each system in a nightly batch job.
Answers
B.
Send customer record changes from Salesforce to each system in a nightly batch job.
C.
Send customer record changes from Salesforce to the system of truth in real time.
Answers
C.
Send customer record changes from Salesforce to the system of truth in real time.
D.
Have each system pull the record changes from Salesforce using change data capture.
Answers
D.
Have each system pull the record changes from Salesforce using change data capture.
Suggested answer: D

Explanation:

Having each system pull the record changes from Salesforce using change data capture (option D) is the correct solution for ensuring all systems using customer data are kept up to date, as it allows the systems to subscribe to real-time events from Salesforce and receive notifications when customer records are created, updated, deleted, or undeleted. Sending customer data nightly to the system of truth in a scheduled batch job (option A) or sending customer record changes from Salesforce to each system in a nightly batch job (option B) are not good solutions, as they may cause data latency and inconsistency, and they do not provide real-time updates. Sending customer record changes from Salesforce to the system of truth in real time (option C) is also not a good solution, as it does not address how the other systems will receive the updates from the system of truth.

asked 23/09/2024
Thomas Kincer
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