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Question 19 - Certified Education Cloud Consultant discussion

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An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal.

Which feature should the consultant recommend to meet the requirement?

A.
Email to Case
Answers
A.
Email to Case
B.
Success Teams
Answers
B.
Success Teams
C.
Advising Pools
Answers
C.
Advising Pools
D.
Early Alerts
Answers
D.
Early Alerts
Suggested answer: C

Explanation:

Advising Pools is a feature that allows students to schedule appointments with any available advisor directly from a portal. Advising Pools enables advisors to set their availability and preferences, and students to see which advisors match their needs and book appointments accordingly. Email to Case, Success Teams, and Early Alerts are not features that allow students to schedule appointments with advisors from a portal.

Reference:

https://help.salesforce.com/s/articleView?id=sf.eda_advising_pools.htm&type=5

https://www.salesforce.org/blog/advising-pools-for-higher-ed/

asked 23/09/2024
John Doe
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