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A law school wants a recruitment and admissions system with a multichannel marketing tool, Admission officers want an application portal they can brand. Marketers want an integrated social listening tool. Which solution set should the consultant recommend?
A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant ensure there is data?
A high school recently implemented the K-12 Architecture Kit and wants to track student absences from class and midyear grades. Which two objects should the consultant use to address these requirements? Choose 2 answers.
The Director of Advising wants to understand what students say are the most common reasons for scheduling advising appointments. What should the consultant include in a report to meet the requirement?
A primary school has switched to remote learning and wants to track student well-being, technology needs, and various family situations needing attention. Which Education Cloud solution meets this requirement?
A university using the Education Data Architecture (EDA) finds that some addresses in the system have minor data entry errors that need to be corrected. The university wants to ensure that the system to existing rather than creating new address records. What should the do to meet this?
The CRM steering committee that oversees the university's Salesforce implementation needs guidance on governance best practices. Which best practice should a consultant recommend?
A college plans to implement Student Success Hub and wants to configure Pathways to support students in their academic journey. What should be considered when implementing Pathways?
During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout. What is the impact of creating a Contact without a parent Account?
The Advancement office is evaluating the capabilities of Education Cloud. The office needs to ingest, harmonize, and analyze batch data from its Education Cloud org and other systems. Which solution should the consultant recommend?

Question 4 - Certified Education Cloud Consultant discussion

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The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.

What should the consultant discuss with the client?

A.
Unlimited Edition requires a full Salesforce license.
Answers
A.
Unlimited Edition requires a full Salesforce license.
B.
Education Data Architecture requires a Community license.
Answers
B.
Education Data Architecture requires a Community license.
C.
The business user case requires a Lighting Platform Plus license.
Answers
C.
The business user case requires a Lighting Platform Plus license.
D.
The business user case requires a full Salesforce license.
Answers
D.
The business user case requires a full Salesforce license.
Suggested answer: D

Explanation:

The consultant should discuss with the client that the business user case requires a full Salesforce license, not other license types. A full Salesforce license allows users to access standard CRM functionality, such as Accounts, Contacts, Opportunities, and Campaigns. This is what the recruitment staff need to access Opportunity and Campaign Member information about students. Other license types, such as Lightning Platform or Community licenses, have limited access to CRM functionality and may not meet the business user case.

Reference:

https://help.salesforce.com/s/articleView?id=sf.users_license_types_available.htm&type=5

https://trailhead.salesforce.com/en/content/learn/modules/identity_basics/identity_basics_licenses

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asked 23/09/2024
Sarah Pachowsky
33 questions
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