The School of Engineering is interested in a Salesforce email marketing tool that scores email activity from campaigns and mass communications, as well as individual emails sent from recruiters. Recruiters want the flexibility to send emails from their Outlook account or from Salesforce. The marketing director wants recruiters to use branded email templates.Which solution should the consultant recommend?

Email Studio and Salesforce Inbox

Account Engagement and Salesforce Engage

Account Engagement and Salesforce Inbox

A college plans to implement Student Success Hub and wants to configure Pathways to support students in their academic journey.What should be considered when implementing Pathways?

Pathways uses Program Plan and Plan Requirement records.

There is a limit to the number of Plan Requirement records.

Pathways uses Program Plan and Plan Requirement records.

There are only two levels of Program Plan requirements in Pathways.

A consultant is making changes to compact layouts in the Education Data Architecture (EDA) and wants those changes to persist when a new release is pushed to the Salesforce environment.Which step should the consultant take to accomplish this?

Assign the Mini Page Layout to all users.

A customer wants to learn more about Salesforce.org solutions built by the community.Which resource should a consultant recommend?

Trailblazer Community: Open Source Commons & Community Sprints

Product Documentation: Is a Pro Bono Project the Right Fit?

Trailblazer Community: Cumulus I (CCI)

The CRM steering committee that oversees the university's Salesforce implementation needs guidance on governance best practices.Which best practice should a consultant recommend?

Ask committee members to Join a local Salesforce group.

Assign only department leaders as champions.

Ask committee members to Join a local Salesforce group.

Hold a standing committee meeting.

The Undergraduate Advising department plans to implement Student Success Hub and Pathways in a new org. The system admin wants to use the recommended setup for external users.Which security setting should the consultant configure?

Create a Program Plan sharing rule to provide Read access based on record type.

Create an Account sharing rule to provide Read access based on record type.

Create a Program Plan sharing rule to provide Read access based on record type.

Change the default Program Plan sharing setting to Private.

A community college would like to use Admissions Connect and automatically admit applicants if they meet certain criteria.What should the consultant do?

Leverage the existing flow Sample: Application Auto Admit.

Activate the ApplicantCommunityHomePageController Apex class.

Leverage the existing flow Sample: Application Auto Admit.

Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.Which data management strategy should the consultant recommend for course payment information?

Manage course payments in the transaction system.

Migrate course payments to pardot and Salesforce.

Manage course payments in the transaction system and Pardot.

Manage course payments in the transaction system.

Integrate course payments from Salesforce to the transaction system.

A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.Which solution should the consultant recommend?

Custom automation with an email alert

A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well. The system admin discusses it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.What should the system admin consider doing as a next step?

Join the Open Source Commons & Community Sprints group

Post the idea in the Trailblazer Idea Exchange.

Download and install the project from GitHub.

Ask colleagues to sign a nondisclosure agreement.

Join the Open Source Commons & Community Sprints group

A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.Which Salesforce environment strategy should the consultant recommend?

One Salesforce environment for all business units

One Salesforce environment for Recruitment and a separate Salesforce environment for the other business units

Separate Salesforce environments for each business unit

One Salesforce environment for all business units

One Salesforce environment for Alumni Relations and a separate Salesforce environment for the other business units

The Executive Education department plans to use the Education Data Architecture (EDA) for prospective and current students. The system admin wants to map prospects and students' employers to the standard Account field in Salesforce.Which action should the consultant recommend instead?

Populate the employer Affiliation record in the Primary Business Organization field.

Select Administrative as the Default Account Model in EDA Settings.

Select Organization as the Default Account Model in EDA Settings.

An Admissions office is using Admissions Connect to manage its student application review process. The office needs to make sure applications are unable to be edited after the submission deadline.Which functionality should the consultant use to meet this requirement?

Leverage the Open Date and Due Date fields.

Create custom Open Date and Due Date fields.

Leverage the Open Date and Due Date fields.

Develop a custom trigger that checks the submission deadline against the current date.

A consultant needs to migrate international students' contact and address information to a Salesforce Education Data Architecture (EDA) environment with the State and Country Picklist feature enabled.What should the consultant confirm before migrating the data?

All state and country values are ISO-3166 values.

Contact Multi-Addresses Enabled is checked.

All state and country values are ISO-3166 values.

Every contact has a state and country value.

The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers will use Customer Community Plus licenses. The consultant has set up a profile for the volunteers.What should the consultant set up so the volunteers can create and edit reports as external users?

Create a new role for the volunteers in the role hierarchy, and grant permissions to Create and Customize Reports.

Enable the Create and Customize Reports, Report Builder, and Edit My Reports permissions on the Volunteers profile.

Create a volunteer public group and a sharing rule that grants Read permissions to reports.

Create a new role for the volunteers in the role hierarchy, and grant permissions to Create and Customize Reports.

An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA). The office needs to be able to identify inactive addresses and have them sync to the contact record.How should the consultant meet this requirement?

Select the 'Inactive' checkbox on the Address record.

Set the inactive address on the Contact record through integration.

Select the 'Inactive' checkbox on the Address record.

Develop a custom trigger to update the Contact record.

Which best practice should a consultant recommend to promote utilization of Salesforce in an Education Cloud deployment?

Use Chatter to publicly recognize early adopters.

Send a sponsor engagement communication.

Enable Salesforce Celebration in Path.

Create a Slack group on the day of deployment.

A consultant is working with a university that uses Salesforce and wants to install the Education Data Architecture (EDA) in that environment.What does the consultant need to do after installing EDA to ensure it is set up correctly?

Make the EDA record types available to profiles.

Assign EDA layouts to the Cases object.

Assign EDA access to a cloned System Admin profile.

Make the EDA record types available to profiles.

Create and assign roles to all users who have access to EDA.

A university using the Education Data Architecture (EDA) finds that some addresses in the system have minor data entry errors that need to be corrected. The university wants to ensure that the system to existing rather than creating new address records.What should the do to meet this?

Enable the EDA Setting for Simple Address Change Treated as Update.

Check the Do Not Update before saving the

Enable the EDA Setting for Simple Address Change Treated as Update.

Check the Disable Error Handling setting in EDA System Settings.

Disable Multi-Addresses in EDA Account and Contact Settings.

Salesforce Certified Education Cloud Consultant Practice Test 5

A primary school will implement Student Success Hub to support student needs from K-12. The school primarily needs to track students' families and communicate with the parents on issues.

Which default account model should the consultant recommend?

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Salesforce Certified Education Cloud Consultant Practice Test 5

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Salesforce Certified Education Cloud Consultant Practice Tests

Practice Tests