Salesforce Certified Education Cloud Consultant Practice Test - Questions Answers, Page 15

The consultant should ensure that there is data in the Appointment attendee object for the Student Success Hub Tableau Accelerator, because it tracks the attendance and outcomes of appointments between students and advisors. The Availability Topic object defines the topics that advisors can offer appointments for, but it does not track appointment data. The Behavior Incident object tracks the incidents and interventions related to student behavior, not appointments.

Reference:

https://help.salesforce.com/s/articleView?id=sf.ssh_tableau_accelerator.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.ssh_appointment_attendee.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.ssh_availability_topic.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.ssh_behavior_incident.htm&type=5

Application documents are saved as Salesforce Files in Admissions Connect, which are attached to the Application record or the Application Material Mapping record. Document Type is a field on the Application Material Mapping object that defines the type of document required for an application requirement. Action Plan Item is an object that tracks tasks or actions related to an application or enrollment process.

Reference:

https://help.salesforce.com/s/articleView?id=sf.admissions_connect_files.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.admissions_connect_application_material_mapping.htm&type=5

The consultant should recommend Pathways for the academic advisor to review the classes associated with the student's course of study and ensure the student is on track for graduation. Pathways allow advisors to create and monitor academic plans for students based on their program requirements and course offerings. Academic Program is an object that defines the program of study that a student is enrolled in, but it does not show the classes or progress. Affiliation is an object that tracks the relationship between a Contact and an Account, such as a student and a school, but it does not show the classes or progress.

Reference:

https://help.salesforce.com/s/articleView?id=sf.ssh_pathways.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.ssh_academic_program.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.ssh_affiliation.htm&type=5

The consultant should recommend Einstein Prediction Builder for the advancement team to create a tool that helps determine whether they will meet the campaign goal. Einstein Prediction Builder allows users to create custom predictions based on their Salesforce data, such as predicting the likelihood of a donor giving a certain amount or reaching a certain level of engagement. Campaign Influence is a feature that tracks how campaigns influence opportunities, not campaign goals. Tableau Prep Conductor is a tool that automates and schedules data preparation flows, not predictions.

Reference:

https://help.salesforce.com/s/articleView?id=sf.bi_einstein_prediction_builder.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5

https://help.tableau.com/current/prep/en-us/prep_conductor.htm

The consultant should evaluate the Education History and Affiliations objects to connect students to other educational institutions. Education History tracks the previous or current education of a Contact, such as the school name, degree, and graduation date. Affiliations track the relationship between a Contact and an Account, such as a student and a school. Relationship is an object that tracks the personal or professional connection between two Contacts, not between a Contact and an Account. Program Plan is an object that defines the requirements for completing an academic program, not the connection to a school.

Reference:

https://help.salesforce.com/s/articleView?id=sf.ssh_education_history.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.ssh_affiliation.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.ssh_relationship.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.ssh_program_plan.htm&type=5

The consultant should advise that projects use CumulusCI for continuous integration and deployment, which is a tool that automates the development and release process of Salesforce applications. Projects are not required to have at least one Salesforce staff person on the project team, although they may have some Salesforce employees as contributors or advisors. Projects do not have to be compatible with the Education Data Architecture (EDA), although some projects may use EDA as a foundation or extension.

Reference:

https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-projects

https://trailhead.salesforce.com/en/content/learn/modules/cumulusci-basics

The consultant should use the Document Checklist Item object to track which requirements must be met for a student application. Document Checklist Item records are related to Application records and define the type, status, and source of the required documents. Action Plans are used to track tasks or actions related to an application or enrollment process, not document requirements. Application Material Mapping is used to map application documents to application requirements, not to track them.

Reference:

https://help.salesforce.com/s/articleView?id=sf.admissions_connect_document_checklist_item.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.admissions_connect_action_plan_item.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.admissions_connect_application_material_mapping.htm&type=5

The initial step that the consultant should take when planning to integrate Salesforce with the Student Information System (SIS) is B.Define the process1. This means that the consultant should identify the business requirements, use cases, and scenarios that the integration should support, such as data synchronization, data transformation, data validation, error handling, etc.The consultant should also determine the scope, frequency, direction, and volume of the data exchange, as well as the security and performance considerations2.

A) Disable Trigger Handler records and C. Use the Data Import Wizard are not valid steps for the initial integration planning.Disabling Trigger Handler records is a step that may be required when installing the Education Data Architecture (EDA) package in an existing Salesforce org, as it can prevent conflicts with existing triggers and workflows3. However, this is not related to the integration with the SIS.Using the Data Import Wizard is a tool that can be used to import data from external sources into Salesforce, such as accounts, contacts, leads, etc4. However, this is not a step for the initial integration planning, but rather a possible option for the data migration or loading.

The first step that the consultant should take when integrating Salesforce with the Student Information System (SIS) is to identify the integration layers, which are the components that define how data is exchanged between the systems, such as the data model, the data format, the data transport, and the data security. This will help the consultant understand the scope and complexity of the integration project and choose the appropriate tools and methods. Disabling Trigger Handler records and using the Data Import Wizard are steps that can be taken later in the project execution or testing phase, not initially.

Reference:

https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-integrations

https://help.salesforce.com/s/articleView?id=sf.data_loader_disable_triggers_workflow.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.data_importer.htm&type=5