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An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.

Which solution should the consultant recommend to meet the requirement?

A.
An app on the AppExchange
A.
An app on the AppExchange
Answers
B.
Process Builder
B.
Process Builder
Answers
C.
Email-to-case
C.
Email-to-case
Answers
Suggested answer: A

Explanation:

The consultant should recommend an app on the AppExchange to create a declaratively configured, public-facing form that creates data in Salesforce, such as FormAssembly or Formstack, which are web form builders that integrate with Salesforce. Process Builder is a tool that automates business processes based on certain criteria or actions, not a form builder. Email-to-case is a feature that converts emails from customers into cases in Salesforce, not a form builder.

Reference:

https://appexchange.salesforce.com/appxStore?type=Product&keywords=form

https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5

A university's IT department is setting up an integration between the student information system (SIS) and the Education Data Architecture (EDA). The SIS integration will send students' academic major, status, and dates.

Which Salesforce object should this be mapped to?

A.
Course Connection
A.
Course Connection
Answers
B.
Education History
B.
Education History
Answers
C.
A Program Enrollment
C.
A Program Enrollment
Answers
Suggested answer: C

Explanation:

A Program Enrollment object in EDA is used to track a student's registration in an academic program or course of study, including information such as registration dates, status, credits earned, and GPA1.A Course Connection object is used to track a student's enrollment in a specific course offering, including information such as role, grade, and attendance2.An Education History object is used to track a student's previous education records, such as schools attended, degrees earned, and test scores3.Reference:

1: Education Data Architecture Documentation - Salesforce1

2: EDA Object Reference - Salesforce4

3: EDA Object Reference - Salesforce4

A university needs to track details about a student's registration in an academic program or course of study, including information about registration dates, status, and credits earned.

Which object in the Education Data Architecture (EDA) contains this type of summary academic data?

A.
Course Offering
A.
Course Offering
Answers
B.
Program Enrollment
B.
Program Enrollment
Answers
C.
Program Plan
C.
Program Plan
Answers
Suggested answer: B

Explanation:

A Program Enrollment object in EDA contains summary academic data for a student's registration in an academic program or course of study, such as registration dates, status, credits earned, and GPA1.A Course Offering object represents a specific instance of a course that is offered during a term or semester2.A Program Plan object defines the requirements and structure of an academic program or course of study3.Reference:

1: Education Data Architecture Documentation - Salesforce1

2: EDA Object Reference - Salesforce4

3: EDA Object Reference - Salesforce4

Where can a customer access the open-source common sprint project code repositories?

A.
Trailblazer Community
A.
Trailblazer Community
Answers
B.
Partner Community
B.
Partner Community
Answers
C.
GitHub
C.
GitHub
Answers
Suggested answer: C

Explanation:

GitHub is a web-based platform that hosts open-source code repositories for developers to collaborate on projects1.Customers can access the common sprint project code repositories on GitHub by visiting the Salesforce.org Open Source Commons organization page2.There, they can find various community projects stemming from Salesforce.org Open Source Community Sprints, such as Data Generation Toolkit, Outbound Funds Module, and Membership Schema and Benefits2. These projects are compatible with Education Cloud and can be used to extend its functionality and features.Reference:

1: What is GitHub?- GitHub Docs3

2: Salesforce.org Open Source Commons - Community Sprint Projects4

A consultant is writing an Apex class to run when a new Contact is created in a Salesforce environment where Education Data Architecture (EDA) is in use.

What should the consultant do to ensure the code executes in the order intended?

A.
Write an Apex trigger to set the order of execution.
A.
Write an Apex trigger to set the order of execution.
Answers
B.
Go to EDA Settings to set the order of execution.
B.
Go to EDA Settings to set the order of execution.
Answers
C.
Use Table-Driven Trigger Management (TDTM) to set the order of execution.
C.
Use Table-Driven Trigger Management (TDTM) to set the order of execution.
Answers
Suggested answer: C

Explanation:

Table-Driven Trigger Management (TDTM) is a tool to manage the code in Salesforce and control how Apex behaves5.TDTM allows the consultant to easily rearrange the order of things via a table in the Salesforce interface (hence, the ''Table-Driven'' in TDTM)6.With TDTM, the consultant can tell the Apex trigger: do X first, then Y, then Z, without writing any code6.TDTM is part of the Education Data Architecture (EDA) and can be accessed from EDA Settings5.Reference:

5: Table-Driven Trigger Management (TDTM) Overview - Salesforce7

6: Table-Driven Trigger Management and Why it Matters8

A college is experiencing a disconnect between the Advancement and Finance departments which causes a delay in the allocation of donations. The college wants to synchronize fundraising data between these two offices.

Which solution should a consultant recommend?

A.
Financial Services Cloud
A.
Financial Services Cloud
Answers
B.
Payment Services
B.
Payment Services
Answers
C.
Accounting Subledger
C.
Accounting Subledger
Answers
Suggested answer: C

Explanation:

Accounting Subledger is a solution that allows education institutions to synchronize fundraising data between Advancement and Finance departments.It enables them to create accounting-ready summaries of donations and other transactions from Salesforce and export them to their accounting systems1. This solution can help the college avoid manual data entry, reduce errors, and streamline the allocation of donations.Reference:Salesforce Education Cloud Academy: Consultant Fundamentals, [Accounting Subledger Overview]

The IT administrator at a university would like to understand the Table-Driven Trigger Management (TDTM) framework in the Education Data Architecture (EDA).

What is a benefit the consultant should discuss with the client?

A.
TDTM prevents custom triggers.
A.
TDTM prevents custom triggers.
Answers
B.
TDTM mitigates data skew.
B.
TDTM mitigates data skew.
Answers
C.
TDTM controls the order in which operations execute.
C.
TDTM controls the order in which operations execute.
Answers
Suggested answer: C

Explanation:

TDTM is a framework that allows administrators to customize the behavior of Education Data Architecture (EDA) by defining triggers, classes, and custom settings2.One of the benefits of TDTM is that it controls the order in which operations execute, which can improve performance and avoid conflicts or errors2.For example, TDTM can ensure that account names are updated before affiliations are created, or that contact roles are deleted before opportunities are closed2.Reference:Salesforce Education Cloud Academy: Consultant Fundamentals, [TDTM Documentation]

A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant recommend to ensure there is data?

A.
Behavior Incident
A.
Behavior Incident
Answers
B.
Appointment Attendee
B.
Appointment Attendee
Answers
C.
Availability Topic
C.
Availability Topic
Answers
Suggested answer: B

Explanation:

The Appointment Attendee object in Student Success Hub is used to track the students and support staff who attend an appointment1.The Student Success Hub Tableau Accelerator uses data from this object, along with other objects such as Alert, Appointment, Case, Contact, Course Connection, Course Offering, Program Enrollment, Term, and User, to create visualizations of student and support staff data2. The Behavior Incident object is not part of Student Success Hub or the Tableau Accelerator.The Availability Topic object is used to categorize the availability of support staff for appointments1, but it is not used by the Tableau Accelerator.Reference:

1: EDA Object Reference - Salesforce3

2: Analyze Student Success Data with the Tableau Accelerator - Salesforce4

A university is interested in using Student Success Hub and a calendar integration tool to sync student appointments with the faculty advisors' Google accounts.

What should the consultant recommend?

A.
A third-party app
A.
A third-party app
Answers
B.
Salesforce Scheduler
B.
Salesforce Scheduler
Answers
C.
Einstein Activity Capture
C.
Einstein Activity Capture
Answers
Suggested answer: A

Explanation:

A third-party app is the best option for syncing student appointments with the faculty advisors' Google accounts.Student Success Hub does not have a native calendar integration tool that can sync with Google Calendar5.Salesforce Scheduler is a tool that allows customers to schedule appointments with service providers, but it does not integrate with Google Calendar either6.Einstein Activity Capture is a tool that syncs emails and events between Salesforce and Gmail or Microsoft Exchange, but it does not work with Student Success Hub appointments7. Therefore, a third-party app that can connect Student Success Hub and Google Calendar is the most suitable solution.Reference:

5: Manage Calendar Sync (Support Staff) - Salesforce8

6: Salesforce Scheduler Implementation Guide - Salesforce9

7: Einstein Activity Capture Implementation Guide - Salesforce

A university is working with a consultant to install and configure the Education Data Architecture (EDA). The university uses the Default Account Model. The university wants accounts to include the first and last name of each contact at the time the contact is created.

Which action should the consultant take in EDA Settings to meet this requirement?

A.
Select the Run Backfill button.
A.
Select the Run Backfill button.
Answers
B.
Edit Administrative Account Name Format.
B.
Edit Administrative Account Name Format.
Answers
C.
Set the Account Model to Household.
C.
Set the Account Model to Household.
Answers
Suggested answer: B

Explanation:

The Default Account Model in EDA creates one account for each contact and names it after the contact's full name. However, if the contact's name changes, the account name does not update automatically. To meet the requirement of including the first and last name of each contact at the time the contact is created, the consultant should edit the Administrative Account Name Format in EDA Settings. This allows the consultant to define a custom formula for naming accounts based on contact fields. For example, the formula could beFirstName & ' ' & LastName.Reference: [Salesforce Education Cloud Academy: Consultant Fundamentals], [EDA Account Naming]

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