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Question 10 - Certified Education Cloud Consultant discussion

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During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.

What is the impact of creating a Contact without a parent Account?

A.
Contacts are private only to the record owner, and inaccessible to other users.
Answers
A.
Contacts are private only to the record owner, and inaccessible to other users.
B.
Contacts are at risk of ownership data skew, which may result in performance issues.
Answers
B.
Contacts are at risk of ownership data skew, which may result in performance issues.
C.
Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.
Answers
C.
Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.
D.
Contacts are public to all users, potentially sharing sensitive data.
Answers
D.
Contacts are public to all users, potentially sharing sensitive data.
Suggested answer: D

Explanation:

The impact of creating a Contact without a parent Account is that Contacts are public to all users, potentially sharing sensitive data. This is because Contacts without a parent Account are considered as private contacts, and they do not follow the sharing rules of the Account object. Private contacts are visible to all users in the same role or above, regardless of the Contact owner or the organization-wide default settings. This can expose sensitive student information to users who should not have access to it. Contacts without a parent Account are not private only to the record owner, at risk of ownership data skew, or require manually creating a related Affiliation record to enable sharing.

Reference:

https://help.salesforce.com/s/articleView?id=sf.contacts_parent.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.contacts_sharing_considerations.htm&type=5

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asked 23/09/2024
Bob Tole
46 questions
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