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Question 36 - Certified Education Cloud Consultant discussion

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How should a consultant prepare for a successful Education Cloud discovery session with an institution?

A.
Create an Education Cloud storyboard.
Answers
A.
Create an Education Cloud storyboard.
B.
List the current challenges in education.
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B.
List the current challenges in education.
C.
Build the institution's technology roadmap.
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C.
Build the institution's technology roadmap.
D.
Review the institution's strategic plan.
Answers
D.
Review the institution's strategic plan.
Suggested answer: D

Explanation:

The consultant should review the institution's strategic plan to prepare for a successful Education Cloud discovery session. The strategic plan is a document that outlines the institution's vision, mission, goals, and priorities for the future. By reviewing the strategic plan, the consultant can understand the institution's context, challenges, opportunities, and expectations. The consultant can also align the discovery session agenda and questions with the strategic plan. Creating an Education Cloud storyboard, listing the current challenges in education, and building the institution's technology roadmap are not tasks that the consultant should do to prepare for a discovery session.

Reference:

https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-discovery

https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_Discovery_Guide.pdf

asked 23/09/2024
Karsten Seifert
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