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Question 39 - Certified Education Cloud Consultant discussion
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?
A.
Leadership sponsorship
B.
Business objectives
C.
Metric identification
D.
Capacity to administer
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