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Question 130 - Certified Education Cloud Consultant discussion

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The Advancement team at a large university needs a solution for digitization volunteer events. Currently, the team manages volunteer opportunities and shift sign-ups using multiple spreadsheets.

Which solution should a consultant recommend?

A.
Event Monitoring
Answers
A.
Event Monitoring
B.
A third-party app
Answers
B.
A third-party app
C.
Process Builder
Answers
C.
Process Builder
Suggested answer: B

Explanation:

A third-party app can provide a solution for managing volunteer events, such as Volunteerforce or HandsOn Connect, which are available on the AppExchange. Event Monitoring is a feature that tracks user activity and performance, not volunteer events. Process Builder is a tool that automates business processes, not event management.

Reference:

https://trailhead.salesforce.com/en/content/learn/modules/volunteer-management-basics

https://help.salesforce.com/s/articleView?id=sf.event_monitoring.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5

asked 23/09/2024
Derrick Dave T Alvarez
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