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Question 70 - Certified Manufacturing Cloud Accredited Professional discussion

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Universal Containers (UC) wants to enrich the warranty claims experience for partners and distributors. UC wants its partners and distributors to submit warranty claims and closely track their status from the Manufacturing Experience Cloud site.

Which standard object captures Type, Reason, and Account information?

A.
Claim Participant
Answers
A.
Claim Participant
B.
Claim
Answers
B.
Claim
C.
Claim Item
Answers
C.
Claim Item
Suggested answer: B

Explanation:

Claim is a standard object that captures the information about a warranty claim submitted by a partner or a distributor. It includes fields such as Type, Reason, Account, Status, and Resolution. Claim is the parent object of Claim Item, which captures the information about the individual products or services involved in the claim. Claim is also related to Claim Participant, which captures the information about the parties involved in the claim, such as the claimant, the manufacturer, the service provider, etc.Reference: [Claim], [Claim Item], [Claim Participant]

asked 23/09/2024
Angelo Gulisano
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