A client submits their Pardot form to test the form's completion actions. After they submit the form, none of the completion actions are applied to their prospect record. What do you give as to why the actions did not occur?

Question

Louis Reeves · Accepted Answer

The client has a visitor filter set up to filter activities from their IP address. Completion actions do not occur on filtered visitors.

Louis Reeves · Answer

The 'email' form field was set up to exclude free email addresses, so even though they submitted the form successfully, the Gmail address they used prevented the completion actions from running.

Louis Reeves · Answer

The client did not un-pause the completion actions.

Louis Reeves · Answer

Kiosk mode was enabled on the form, so completion actions did not run.

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