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Question 115 - CIS-CSM discussion

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What features are included with the Customer Service Portal?

Choose 3 answers

A.
Header with links for different customer activities such as creating a case
Answers
A.
Header with links for different customer activities such as creating a case
B.
Search feature to get Information from several repositories
Answers
B.
Search feature to get Information from several repositories
C.
Links to information sources such as the knowledge base, community and customer support
Answers
C.
Links to information sources such as the knowledge base, community and customer support
D.
Links to marketing promotions and product coupons
Answers
D.
Links to marketing promotions and product coupons
E.
The ability to create new accounts
Answers
E.
The ability to create new accounts
Suggested answer: A, B, C

Explanation:

https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/task/use-the-customer-portal.html

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asked 23/09/2024
Memo Albah
24 questions
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