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Question 141 - CIS-CSM discussion

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What action can be performed by a Partner Admin (sn_customerservice.partner_admin) and NOT by a Partner (sn_customerservice partner) in the Customer Service Portal?

A.
Can view assets belonging to their partner accounts
Answers
A.
Can view assets belonging to their partner accounts
B.
Can create, view, and edit cases for their partner accounts
Answers
B.
Can create, view, and edit cases for their partner accounts
C.
Can resolve cases reported by their partner accounts
Answers
C.
Can resolve cases reported by their partner accounts
D.
Can create and update contacts for their partner accounts
Answers
D.
Can create and update contacts for their partner accounts
Suggested answer: A
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asked 23/09/2024
Russell James
38 questions
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