Which of the following are benefits of customer access management? (Choose two.)

Question

Ibrahim Ramku · Accepted Answer

It increases security by automatically granting access to cases based on access to sold product.

Ibrahim Ramku · Accepted Answer

It improves the customer experience by enabling related parties to track and collaborate on cases.

Ibrahim Ramku · Answer

It defaults the responsibility for access management to the customer.

Ibrahim Ramku · Answer

It defaults the responsibility for access management to the customer service agent.

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