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Question 216 - CIS-CSM discussion
What is a limitation regarding synchronization between a case and its associated work order?
A.
If information changes on the Case form it is not updated on the Work Order form
B.
Updates on a case or work order will only synchronize after the work order is approved
C.
When creating a work order from a case only the Account field on the work order form is filed in but not the Company field
D.
The data copied over to the Work Order form when creating a work order from a case cannot be configured or customized
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