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Question 216 - CIS-CSM discussion

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What is a limitation regarding synchronization between a case and its associated work order?

A.
If information changes on the Case form it is not updated on the Work Order form
Answers
A.
If information changes on the Case form it is not updated on the Work Order form
B.
Updates on a case or work order will only synchronize after the work order is approved
Answers
B.
Updates on a case or work order will only synchronize after the work order is approved
C.
When creating a work order from a case only the Account field on the work order form is filed in but not the Company field
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C.
When creating a work order from a case only the Account field on the work order form is filed in but not the Company field
D.
The data copied over to the Work Order form when creating a work order from a case cannot be configured or customized
Answers
D.
The data copied over to the Work Order form when creating a work order from a case cannot be configured or customized
Suggested answer: A
asked 23/09/2024
Venkata Nandyala
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