In case management. Parent Child Synchronization allows for which of the following:

Question

Ella Parkum · Accepted Answer

Parent cases to automatically generate child cases when all fields are filled out thus, synchronized auto-population

Ella Parkum · Answer

Synchronization of all child cases as well as children of child cases on all levels

Ella Parkum · Answer

Child cases to be separated from Parent cases and will not be synchronized automatically

Ella Parkum · Answer

Enabling the Customer Service agent to create cases so that all the children cases can be managed by managing the parent case

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