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Which social media channels are NOT available out-of-box?
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Question 235 - CIS-CSM discussion

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Which of the following statements is correct with regards to partners vs. third-parties in ServiceNow's CSM application?

Choose 2 answers

A.
A partner does not own any of the products or services provided by their partnering organization, instead they help to sell, deliver, and support them on their behalf.
Answers
A.
A partner does not own any of the products or services provided by their partnering organization, instead they help to sell, deliver, and support them on their behalf.
B.
A partner will own the relationship with their customer
Answers
B.
A partner will own the relationship with their customer
C.
A partner and a third party are the same in ServiceNow's CSM application.
Answers
C.
A partner and a third party are the same in ServiceNow's CSM application.
D.
A partner does not own the relationship with a customer. This relationship is owned by the organization they are partnering.
Answers
D.
A partner does not own the relationship with a customer. This relationship is owned by the organization they are partnering.
E.
A partner is an organization that has been contracted to sell products and services they have actually purchased from another organization.
Answers
E.
A partner is an organization that has been contracted to sell products and services they have actually purchased from another organization.
Suggested answer: A, E
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asked 23/09/2024
Friedrich Spies
29 questions
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