Question 1 - CIS-SP discussion

In a baseline ServiceNow instance, the available domain types include Primary, TOP, and Customer. These domain types are part of the domain hierarchy that ServiceNow uses to organize data, processes, and administrative tasks within the platform.

* Primary: This is the main domain where the instance is initially set up. It's the starting point for the domain hierarchy and typically contains the core configurations and settings for the instance.

* TOP: The TOP domain is the highest level in the domain hierarchy, above all other domains. It is used for defining global processes and settings that can be inherited by lower-level domains.

* Customer: Customer domains are created to represent individual customers or tenants in a multi-tenancy environment. Each customer domain can have its own unique configurations, processes, and data that are separate from other domains.

The concept of MSP (Managed Service Provider) and Vendor domains are not standard domain types in a baseline instance but can be configured as part of a domain separation strategy to cater to specific business needs. The ServiceNow documentation provides detailed information on domain separation, including the types of domains and how they are used within the platform. Domain separation allows organizations to maintain data privacy and process customization across different business entities within a single instance of ServiceNow.