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Question 8 - CIS-SP discussion

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On a new standalone table, what domain will a new record be created in by default?

A.
The users home domain
Answers
A.
The users home domain
B.
The user's current session domain
Answers
B.
The user's current session domain
C.
The records domain
Answers
C.
The records domain
D.
The domain of the referenced company
Answers
D.
The domain of the referenced company
Suggested answer: B

Explanation:

In ServiceNow, when a new record is created on a standalone table, the domain of the new record is set to the user's current session domain by default. This means that the domain context in which the user is operating at the time of record creation determines the domain assignment for that record. This behavior ensures that the data is correctly categorized within the domain structure, adhering to the visibility and access controls that have been established.

The concept of domain separation in ServiceNow is integral to its multi-tenancy model, allowing for data, processes, and administrative tasks to be segregated across different domains within a single instance. This is particularly useful for managed service providers (MSPs) who need to maintain distinct operational environments for multiple customers or departments within the same ServiceNow instance.

For a new standalone table, unless explicitly defined otherwise, the system defaults to using the user's current session domain for new records. This is supported by ServiceNow's documentation on domain separation best practices and the management of data within domains12. It's important to note that while the default behavior is as described, administrators have the ability to configure domain rules and behaviors to suit specific organizational needs.

asked 23/09/2024
John Hart
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