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Question 24 - CIS-SP discussion

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Process Domains are used to consolidate process updates for easy maintenance. What is the recommendation for handling such domains?

A.
Update the Global processes rather than creating overrides in the process domain
Answers
A.
Update the Global processes rather than creating overrides in the process domain
B.
Create overrides in the process domain or update Global processes
Answers
B.
Create overrides in the process domain or update Global processes
C.
Creating overrides in the process domain and update Global processes
Answers
C.
Creating overrides in the process domain and update Global processes
D.
Create overrides in the process domain rather than updating Global processes
Answers
D.
Create overrides in the process domain rather than updating Global processes
Suggested answer: D

Explanation:

When handling process domains in ServiceNow, the recommended approach is to create overrides in the process domain rather than updating the global processes. This strategy ensures that any customizations or specific requirements for a particular domain do not interfere with the global processes, which are intended to be standard and consistent across the entire organization.

Creating overrides in the process domain allows for more granular control and flexibility, enabling specific adjustments without impacting the overall system's integrity. This approach aligns with best practices for maintaining system stability and ensuring that updates or changes are isolated to the relevant domain.

For more detailed information, you can refer to the following resources:

* ServiceNow Learning Portal

* ServiceNow Knowledge Base

* ServiceNow Developer Portal

asked 23/09/2024
Steven Reyes
37 questions
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