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Question 31 - CIS-SP discussion

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When configuring a shared process, to avoid updating a global process a developer should:

A.
No need to worry about the domain when you are a developer
Answers
A.
No need to worry about the domain when you are a developer
B.
Change to customer domain
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B.
Change to customer domain
C.
Change to a process domain such as TOP D Change to global domain
Answers
C.
Change to a process domain such as TOP D Change to global domain
Suggested answer: C

Explanation:

When configuring a shared process in ServiceNow, it's important to ensure that the global process is not inadvertently updated. To avoid this, a developer should change to a process domain such as TOP. This is because the TOP domain is the highest level in the domain hierarchy and allows for the creation of shared processes that can be used by all subdomains without affecting the global domain. This approach aligns with best practices for maintaining clear separation between global processes and those that are domain-specific, ensuring that any modifications are contained within the intended scope.

The ServiceNow documentation on domain separation and best practices for developers emphasizes the importance of understanding the domain hierarchy and selecting the appropriate domain when making changes to shared processes. By working within a process domain like TOP, developers can leverage the benefits of domain separation to manage data, processes, and administrative tasks in a multi-tenant environment effectively.

For further details and guidelines on domain separation and process configuration, ServiceNow provides extensive documentation and resources for developers, which can be found on their official support and learning portals

asked 23/09/2024
Solomon Nidish
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