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Question 53 - CIS-SPM discussion

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As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?

A.
Stories, Vulnerability Tasks, Enhancements.
Answers
A.
Stories, Vulnerability Tasks, Enhancements.
B.
Incidents, Problems, Change.
Answers
B.
Incidents, Problems, Change.
C.
Decision, Risk, Requirements.
Answers
C.
Decision, Risk, Requirements.
D.
Project, Defect, Requests.
Answers
D.
Project, Defect, Requests.
Suggested answer: C

Explanation:

According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:

Decision: A decision that affects the demand or its outcome2.

Risk: A risk that could impact the demand or its outcome3.

Requirement: A requirement that defines the scope or functionality of the demand4.

The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandManagement.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateADecision.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARisk.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARequirement.html

asked 23/09/2024
Kohsuke Shimizu
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