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Question 666 - 220-1101 discussion

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Every time a user submits a print job, the user receives an error from the printer requesting A4 paper. No other users in the office are having printing issues. Which of the following is the best way to address the user's issue?

A.
Reinstall the printer driver on the user's computer.
Answers
A.
Reinstall the printer driver on the user's computer.
B.
Print to a different printer in the office.
Answers
B.
Print to a different printer in the office.
C.
Set the printer defaults in the Control Panel to print to letter-sized paper.
Answers
C.
Set the printer defaults in the Control Panel to print to letter-sized paper.
D.
Have the user check the page size on every print job.
Answers
D.
Have the user check the page size on every print job.
Suggested answer: C

Explanation:

If a user consistently receives an error requesting A4 paper for print jobs, and this issue is isolated to a single user, it's likely that the user's printer settings are configured incorrectly for A4 paper size instead of the standard letter size used in the office. Adjusting the printer defaults in the Control Panel on the user's computer to use letter-sized paper should resolve the issue without needing to reinstall drivers, switch printers, or require the user to check page size for every job.

CompTIA A+ Core 1 Exam Objectives Section 3.6: Given a scenario, deploy and configure multifunction devices/printers and settings.

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asked 02/10/2024
Prenolan Kamiah
41 questions
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