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Question 256 - 220-1102 discussion

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All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue?

A.
Rolling back video card drivers
Answers
A.
Rolling back video card drivers
B.
Restoring the PC to factory settings
Answers
B.
Restoring the PC to factory settings
C.
Repairing the Windows profile
Answers
C.
Repairing the Windows profile
D.
Reinstalling the Windows OS
Answers
D.
Reinstalling the Windows OS
Suggested answer: A

Explanation:

Rolling back video card drivers is the best way to resolve the issue of large desktop icons on a user’s newly issued PC. This means restoring the previous version of the drivers that were working fine before the software patch was deployed. The software patch may have caused compatibility issues or corrupted the drivers, resulting in display problems

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asked 02/10/2024
Olive Wang
39 questions
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