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Question 5 - 220-1102 discussion

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A user is having phone issues after installing a new application that claims to optimize performance.

The user downloaded the application directly from the vendor's website and is now experiencing high network utilization and is receiving repeated security warnings. Which of the following should the technician perform FIRST to mitigate the issue?

A.
Reset the phone to factory settings
Answers
A.
Reset the phone to factory settings
B.
Uninstall the fraudulent application
Answers
B.
Uninstall the fraudulent application
C.
Increase the data plan limits
Answers
C.
Increase the data plan limits
D.
Disable the mobile hotspot.
Answers
D.
Disable the mobile hotspot.
Suggested answer: B

Explanation:

Installing applications directly from a vendor's website can be risky, as the application may be malicious or fraudulent. Uninstalling the application can help mitigate the issue by removing the source of the problem

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asked 02/10/2024
Stephen McMahon
33 questions
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