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Question 266 - 220-1102 discussion

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The audio on a user's mobile device is inconsistent when the user uses wireless headphones and moves around. Which of the following should a technician perform to troubleshoot the issue?

A.
Verify the Wi-Fi connection status.
Answers
A.
Verify the Wi-Fi connection status.
B.
Enable the NFC setting on the device.
Answers
B.
Enable the NFC setting on the device.
C.
Bring the device within Bluetooth range.
Answers
C.
Bring the device within Bluetooth range.
D.
Turn on device tethering.
Answers
D.
Turn on device tethering.
Suggested answer: C

Explanation:

Bringing the device within Bluetooth range is the best way to troubleshoot the issue of inconsistent audio when using wireless headphones and moving around. Bluetooth is a wireless technology that allows devices to communicate over short distances, typically up to 10 meters or 33 feet. If the device is too far from the headphones, the Bluetooth signal may be weak or interrupted, resulting in poor audio quality or loss of connection.

asked 02/10/2024
Akash Makkar
35 questions
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