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A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?

A.
The Windows 10 desktop has Windows 10 Home installed.
Answers
A.
The Windows 10 desktop has Windows 10 Home installed.
B.
The Windows 10 desktop does not have DHCP configured.
Answers
B.
The Windows 10 desktop does not have DHCP configured.
C.
The Windows 10 desktop is connected via Wi-Fi.
Answers
C.
The Windows 10 desktop is connected via Wi-Fi.
D.
The Windows 10 desktop is hibernating.
Answers
D.
The Windows 10 desktop is hibernating.
Suggested answer: A

Explanation:

The Windows 10 desktop has Windows 10 Home installed, which does not support RDP (Remote Desktop Protocol) as a host. Only Windows 10 Pro, Enterprise, and Education editions can act as RDP hosts and allow remote access to their desktops1. The Windows 10 desktop does not have DHCP configured, is connected via Wi-Fi, or is hibernating are not likely to prevent the RDP connection if the technician is able to ping the computer successfully.

asked 02/10/2024
GIORGOS KELAIDIS
32 questions
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