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Question 277 - 220-1102 discussion

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A user receives the following error while attempting to boot a computer.

BOOTMGR is missing

press Ctrl+Alt+Del to restart

Which of the following should a desktop engineer attempt FIRST to address this issue?

A.
Repair Windows.
Answers
A.
Repair Windows.
B.
Partition the hard disk.
Answers
B.
Partition the hard disk.
C.
Reimage the workstation.
Answers
C.
Reimage the workstation.
D.
Roll back the updates.
Answers
D.
Roll back the updates.
Suggested answer: A

Explanation:

The error “BOOTMGR is missing” indicates that the boot sector is damaged or missing1. The boot sector is a part of the hard disk that contains the code and information needed to start Windows1. To fix this error, one of the possible methods is to run Startup Repair from Windows Recovery Environment (WinRE)1. Startup Repair is a tool that can automatically diagnose and repair problems with the boot process2.

Reference: 1: “Bootmgr is missing Press Ctrl+Alt+Del to restart” error when you start Windows (https://support.microsoft.com/en-us/topic/-bootmgr-is-missing-press-ctrl-alt-del-to-restart-error- when-you-start-windows-8bc1b94b-d243-1027-5410-aeb04d5cd5e2) 2: Startup Repair: frequently asked questions (https://support.microsoft.com/en-us/windows/startup-repair-frequently-asked- questions-f5f412a0-19c4-8e0a-9f68-bb0f17f3daa0)

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asked 02/10/2024
haythem BRIGUI
31 questions
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