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Question 344 - 220-1102 discussion

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A department manager submits a help desk ticket to request the migration of a printer's port utilization from USB to Ethernet so multiple users can access the printer. This will be a new network printer, thus a new IP address allocation is required. Which of the following should happen Immediately before network use is authorized?

A.
Document the date and time of the change.
Answers
A.
Document the date and time of the change.
B.
Submit a change request form
Answers
B.
Submit a change request form
C.
Determine the risk level of this change
Answers
C.
Determine the risk level of this change
D.
Request an unused IP address.
Answers
D.
Request an unused IP address.
Suggested answer: B

Explanation:

The correct answer is B. Submit a change request form. A change request form is a document that describes the proposed change, the reason for the change, the expected benefits and impacts, the risks and mitigation strategies, the implementation plan, and the approval process. A change request form is an essential part of change management best practices, as it helps to ensure that the change is well-planned, communicated, and authorized before it is implemented12.

A change request form should be submitted immediately before network use is authorized, because it provides the necessary information and justification for the change to the relevant stakeholders, such as the network administrator, the IT manager, and the department manager. The change request form also allows the stakeholders to review and approve or reject the change, or request more information or modifications. The change request form also serves as a record of the change history and status12.

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asked 02/10/2024
Kevin Klyn
38 questions
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