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Question 368 - 220-1102 discussion

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A desktop technician has received reports that a user's PC is slow to load programs and saved files.

The technician investigates and discovers an older HDD with adequate free space. Which of the following should the technician use to alleviate the issue first?

A.
Disk Management
Answers
A.
Disk Management
B.
Disk Defragment
Answers
B.
Disk Defragment
C.
Disk Cleanup
Answers
C.
Disk Cleanup
D.
Device Manager
Answers
D.
Device Manager
Suggested answer: B

Explanation:

Disk Defragment is a tool that can be used to improve the performance of a hard disk drive (HDD). HDDs store data in sectors and clusters on spinning platters. Over time, as data is written, deleted, and moved, the data may become fragmented, meaning that it is spread across different locations on the disk. This causes the HDD to take longer to access and load data, resulting in slower performance. Disk Defragment consolidates the fragmented data and rearranges it in a contiguous manner, which reduces the seek time and increases the speed of the HDD. Disk Management, Disk Cleanup, and Device Manager are not tools that can alleviate the issue of slow HDD performance.

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asked 02/10/2024
Rui Afonso
29 questions
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