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The screen on a user's mobile device is not autorotating even after the feature has been enabled and the device has been restarted. Which of the following should the technician do next to troubleshoot the issue?

A.
Calibrate the phone sensors.
Answers
A.
Calibrate the phone sensors.
B.
Enable the touch screen.
Answers
B.
Enable the touch screen.
C.
Reinstall the operating system.
Answers
C.
Reinstall the operating system.
D.
Replace the screen.
Answers
D.
Replace the screen.
Suggested answer: A

Explanation:

Calibrating the phone sensors is a step that can troubleshoot the issue of screen not autorotating on a mobile device. Screen autorotation is a feature that automatically adjusts the screen orientation based on the device's position and movement. Screen autorotation relies on sensors such as accelerometer and gyroscope to detect the device's tilt and rotation. Calibrating the phone sensors can help fix any errors or inaccuracies in the sensor readings that may prevent screen autorotation from working properly. Enabling the touch screen, reinstalling the operating system, and replacing the screen are not steps that should be done next to troubleshoot this issue.

asked 02/10/2024
Paul Devlin
36 questions
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