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Question 504 - 220-1102 discussion

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A help desk technician needs to remotely access and control a customer's Windows PC by using a secure session that allows the technician the same control as the customer. Which of the following tools provides this type of access?

A.
FTP
Answers
A.
FTP
B.
RDP
Answers
B.
RDP
C.
SSH
Answers
C.
SSH
D.
VNC
Answers
D.
VNC
Suggested answer: B

Explanation:

RDP stands for Remote Desktop Protocol, which is a proprietary protocol developed by Microsoft that allows a user to remotely access and control another computer over a network. RDP provides a secure session that encrypts the data between the client and the host, and allows the user to see and interact with the desktop and applications of the remote computer as if they were sitting in front of it. RDP also supports features such as audio, video, clipboard, printer, and file sharing, as well as multiple monitor support and session recording. To use RDP, the host computer must have Remote Desktop enabled and configured, and the client computer must have a Remote Desktop client software installed. The client can connect to the host by entering its IP address, hostname, or domain name, and providing the login credentials of a user account on the host.RDP is commonly used for remote administration, technical support, and remote work scenarios

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asked 02/10/2024
Robert Endicott
45 questions
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