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Question 520 - 220-1102 discussion

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An employee has repeatedly contacted a technician about malware infecting a work computer. The technician has removed the malware several times, but the user's PC keeps getting infected. Which of the following should the technician do to reduce the risk of future infections?

A.
Configure the firewall.
Answers
A.
Configure the firewall.
B.
Restore the system from backups.
Answers
B.
Restore the system from backups.
C.
Educate the end user
Answers
C.
Educate the end user
D.
Update the antivirus program.
Answers
D.
Update the antivirus program.
Suggested answer: C

Explanation:

Malware is software that infects computer systems to damage, disable or exploit the computer or network for various malicious purposes5.Malware is typically distributed via email attachments, fake internet ads, infected applications or websites, and often relies on user interaction to execute6.Therefore, one of the most effective ways to prevent malware infections is to educate the end user about the common signs and sources of malware, and how to avoid them7. Configuring the firewall, restoring the system from backups, and updating the antivirus program are also important security measures, but they do not address the root cause of the user's repeated infections, which is likely due to a lack of awareness or caution.

Reference 5: Malware: what it is, how it works, and how to stop it - Norton 6: How to Prevent Malware: 15 Best Practices for Malware Prevention 7: 10 Security Tips for How to Prevent Malware Infections - Netwrix

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asked 02/10/2024
Marc-Antoine Meyssat
26 questions
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