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Question 597 - 220-1102 discussion

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While browsing the internet, a customer sees a window stating antivirus protection is no longer functioning Which of the following steps should a technician take next? (Select two).

A.
Isolate the computer from the network
Answers
A.
Isolate the computer from the network
B.
Enable the firewall service.
Answers
B.
Enable the firewall service.
C.
Update the endpoint protection software
Answers
C.
Update the endpoint protection software
D.
Use System Restore to undo changes.
Answers
D.
Use System Restore to undo changes.
E.
Delete the browser cookies
Answers
E.
Delete the browser cookies
F.
Run sfc /scannow.
Answers
F.
Run sfc /scannow.
Suggested answer: A

Explanation:

When encountering a warning about antivirus protection malfunctioning, the first step should be to isolate the computer from the network to prevent potential spread of malware. Updating the endpoint protection software is also crucial to ensure the latest virus definitions and security features are in place to effectively identify and remove the threat.

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asked 02/10/2024
Shantal Aviles
33 questions
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