A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.Which two tools support this deployment?Choose 2 answers

Velocity Installation Assistant

An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type ''Qualification.'' The filter selects the accounts with the condition CreatedDate < 365 days.Which scenario should be executed during the testing phase?

Test the order creation: Order can't be created for the account older than 365 days.

Test the product eligibility: The product will not be not available for accounts older that 365 days

Test the account creation: Accounts older than 365 days will not be qualified for creation.

Test the order creation: Order can't be created for the account older than 365 days.

Test the account creation: Accounts younger than 365 days won't be qualified for creation.

An energy company needs a way to generate PDF or Word proposals based on a quote for commercial customers to review before proceeding with the products and services.What tool can be used to automatically create these proposals?

Energy and Utilities Cloud Configure Price Quote (CPQ)

Energy and Utilities Cloud Contract Lifecycle Management (CLM)

An energy company generates all new contracts through the Contract Lifecycle Management solutior Salesforce Industries. After a demo, the manager is very interested in using the redlining online doc feature and the reusing clauses library.According to the manager's expectations, which template type should the developer choose to gene new contracts?

The Microsoft Word Document Template

A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren't being rendered correctly.What could be the likely reason for this issue?

There are incorrect permissions an Lightning Web Components.

The developer needs to re-write the components to be compatible with Energy and Utilities Cloud.

Lightning Web Components aren't supported on Energy and Utilities Cloud.

Remote Site Settings entries are missing.

There are incorrect permissions an Lightning Web Components.

What's an example of a parent and child premise record?

The parent premise is the apartment building, and the child is the apartment unit.

The parent premise is the type of service provided, and the child is the apartment.

The parent premise is the apartment building, and the child is the apartment unit.

The parent premise is the apartment unit, and the child is the apartment building.

The parent premise is the apartment, and the child is the type of service provided.

An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.What two options can be presented back as potential solution?Choose 2 answers

The billing system can query Salesforce every night to retrieve changes made to contacts.

Salesforce can send the updated information to the billing system in real-time or batch if it's required,

Salesforce will be the system of record for contacts and it doesn't need to update the billing system in the future.

The billing system can query Salesforce every night to retrieve changes made to contacts.

Salesforce can send the updated information to the billing system in real-time or batch if it's required,

Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.

An energy company is implementing Energy and Utilities Cloud for its service center agents.Which two of the following business processes should be part of their test scenarios?Choose 2 answers

Manage changes to contract clauses.

Which two considerations are important for defining the pattern for commodity multi-site external pricing integration for the purposes of quoting? Choose 2 answers

Consider the algorithms used by the pricing and forecasting system to calculate the price.

Consider if the pricing engine operates synchronously or asynchronously.

Consider the algorithms used by the pricing and forecasting system to calculate the price.

Consider how the pricing engine notifies you when the custom pricing and forecasting is complete.

Consider if the pricing engine operates synchronously or asynchronously.

Consider which stack the pricing and forecasting engine runs on (such as AWS, Heroku, or OPC).

consultant has been tasked with gathering and aligning requirements fram a small group of key stakeholders for an Energy and Utilities Cloud implementation.Which approach would be most effective for eliciting business requirements from the small group of stakeholders?

Conduct a semi-structured requirement gathering session to walk-through current-state sales processes with the stakeholders to align on common requirements.

Create and deliver a questionnaire to each stakeholder to elicit thoughts on the pros and h. of the current-state sales processes.

Conduct a focus group with all stakeholders to present different future-state sales processes and elicit stakeholder opinions.

Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?Choose 2 answers

Create an Experience cloud site to set up a sample digital experience site on your target org.

Set up Utilities self-serve templates on your target org.

Create an Experience cloud site to set up a sample digital experience site on your target org.

Set up Utilities self-serve templates on your target org.

Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.

Create customer community user profiles for the Utilities self-serve portal.

When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.How should a consultant manually configure this automatic activation feature in the system if a different browser is used?

By Installing Node.js + Puppeteer module

By Installing Node.js + Velocity Build Tool

By Installing Node.js + Puppeteer module

By Installing Node.js + Visual Studio

An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes inEnergy and Utility Cloud, The usage information is stored in a third-party system with available APIs.Which three steps must the consultant complete to achieve the required outcome?Choose 3 answers

Configure Integration Procedure to fetch the data from the third-party system using available APIs.

Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,

Create a new Move Out process to invoke the Integration Procedure and present the result to the user.

Configure Integration Procedure to fetch the data from the third-party system using available APIs.

Configure integration with Meter Data Management System

Configure integration with Customer Information System.

Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,

Create a new Move Out process to invoke the Integration Procedure and present the result to the user.

Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. hHow and where can the energy company hold this information?

Use the existing notification preference fields in the Party object.

Create a custom object associated with the Account with notification preferences.

Extend the Service Account object with new fields for notification preferences.

Extend the Account, Contact, and Relationship objects with new fields for notification preferences.

Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?Choose 2 answers

A high-level object map of the entities and fields used by the billing system

Understanding of the Energy and Utilities customer data model

A high-level object map of the entities and fields used by the billing system

Understanding of the Energy and Utilities customer data model

Technical connection details for the billing system

A decision on the tool or technology that will be used for migrating the data (ETL)

Project team roles and responsibilities

What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?

The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.

The Energy and Utilities Cloud online documentation outlines a series of Apex queries to run that will automate the post-installation steps.

The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.

Salesforce support will perform all steps required when the Energy and Utilities Cloud package is installed or upgraded.

The solution is ready to be used without any post-installation steps.

A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.How can the utility company best meet these requests using Energy and Utilities Cloud?

Use the Create Payment Plan action in the Contact Center Console.

Work with an external debt collection agency to ensure customers pay their outstanding amount.

Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.

Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.

Use the Create Payment Plan action in the Contact Center Console.

An existing Salesforce customer has built a data model with many custom objects for their call center operations.How can the customer use OmniStudio to improve the agent experience?

OmniStudio can be used without leveraging the Energy and Utilities Cloud data model.

The Energy and Utilities Cloud data model is required for OmniStudio.

Certain agents can use Energy and Utilities Cloud OmniStudio and Data Model, while other agents da nat.

OmniStudio can be used without leveraging the Energy and Utilities Cloud data model.

OmpiStudio can be used with custom objects but will ned to be migrated to the Energy and Utilities Cloud data model.

A customer has enabled integration between the Energy and Utilities Contact Center Console and Salesforce Field Service (SF5). When a customer calls for a service appaintment, what two prerequisite steps must an agent complete before creating the appointment?Choose 2 answers

Confirm customer entitlements for field service appointments.

Accurately confirm and verify customer details.

Confirm customer entitlements for field service appointments.

See a list of all service and work types available in the system.

Accurately confirm and verify customer details.

Check available field service time slots for the week.

An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.Which tools are primarily used to create and modify this console?

OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures

Industries CPQ: Opportunity, Quote, and Order Management

Platform: Flaws, Visual Force, Lightning Components, and Apex

Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages

OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures

An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.Which Energy and Utilities Cloud application should they use?

Customer Acquisition Management

Energy and Utilities Contact Center Console

An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.Which of the following Energy and Utilities Cloud solutions can be used?

Energy and Utilities Cloud - Contract Lifecycle Management

Energy and Utilities Cloud - Document Generation S

Energy and Utilities Cloud = Configure Price Quote (CPQ)

Energy and Utilities Cloud - Sales and Service

An energy customer has purchased a new home and needs to transfer their service.Which object needs a new record created to track service at the new location?

An account record with record type Service

An account record with record type Billing

An account record with record type Consumer

An account record with record type Service Aggregator

An account record with record type Service

The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?Choose 3 answers

The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,

The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.

The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.

The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,

The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.

The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.

The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.

An energy company provides electricity to business customers. There are several cost components for electricity.How would a consultant model these cost components in Energy and Utilities Claud?

Create different pricing elements for each cost component.

Create custom fields on the line item object for each cost component.

Create different pricing elements for each cost component.

Create child products for each cost component.

Create one child product for all cost components.

A customer has finished development, which includes large volumes of data. They're ready to start UAT for their new Energy and Utilities Cloud implementation.When should the performance tests be conducted as part of the overall UAT process?

At least 3-4 weeks in advance, so there's sufficient time for the developers to fix bugs if necessary

Just before the go-live, so the performance test does not alter the overall load on the system

At least 3-4 weeks in advance, so there's sufficient time for the developers to fix bugs if necessary

After the go-live, so the performance can be tracked directly in the production environment

Performance tests should not be done as part of UAT; it should only focus on functional requirements.

A multinational energy company distributes energy to several countries with different tariffs. For their Energy and Utilities Cloud implementation, they want to allow each country only to have access to its respective price.How can this be done with Industries CPQ?

One Price List should be configured for each country, and Context Rules need to be configured to make the Price List eligible only for its respective country.

One Price Book should be configured for each country, and Advanced Rules need to be configured to make the Price Book eligible only for its respective country.

One Price Book should be configured for each country, and Context Rules need to be configured to make the Price Book eligible only for its respective country.

One Price List should be configured for each country, and Advanced Rules need to be configured to make the Price List eligible only for its respective country.

An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.

Client-Side generation, as this doesn't have a high number of line items

Using the Contract Lifecycle Management, which Document Generation mechanism should the administrator recommend?

Client-Side generation, as Server-Side deesn't support DOCK templates

Client-Side generation, as this doesn't have a high number of line items

Server-Side generation, as Client-Side doesn't support custom fonts

Server-Side generation, as this has a high number of line items

An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.

Create a VisualForce Page wrapper for the FlexCard and add it onte the page.

Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.

Open the object's page layout and add the FlexCard LWC ante the layout.

Salesforce Certified Energy and Utilities Cloud Accredited Professional Practice Test 2

An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.

How can the utility company meet these requests using Energy and Utilities Cloud?

Become a Premium Member for full access

Unlock Premium Member

Salesforce Certified Energy and Utilities Cloud Accredited Professional Practice Test 2

Question

Salesforce Certified Energy and Utilities Cloud Accredited Professional Practice Tests

Practice Tests