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Certified Loyalty Management: Salesforce Certified Loyalty Management

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Exam Questions:
101
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Last Updated
April - 2025
Language
English
3 Quizzes
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The Certified Loyalty Management exam is a crucial step for anyone looking to validate their expertise in Salesforce Loyalty Management. To increase your chances of success, practicing with real exam questions shared by those who have already passed can be incredibly helpful. In this guide, we’ll provide practice test questions and answers, offering insights directly from successful candidates.

Why Use Certified Loyalty Management Practice Test?

  • Real Exam Experience: Our practice tests accurately mirror the format and difficulty of the actual Certified Loyalty Management exam, providing you with a realistic preparation experience.
  • Identify Knowledge Gaps: Practicing with these tests helps you pinpoint areas that need more focus, allowing you to study more effectively.
  • Boost Confidence: Regular practice builds confidence and reduces test anxiety.
  • Track Your Progress: Monitor your performance to see improvements and adjust your study plan accordingly.

Key Features of Certified Loyalty Management Practice Test

  • Up-to-Date Content: Our community regularly updates the questions to reflect the latest exam objectives and industry trends.
  • Detailed Explanations: Each question comes with detailed explanations, helping you understand the correct answers and learn from any mistakes.
  • Comprehensive Coverage: The practice tests cover all key topics of the Certified Loyalty Management exam, including loyalty program design, member management, and engagement strategies.
  • Customizable Practice: Tailor your study experience by creating practice sessions based on specific topics or difficulty levels.

Exam Details

  • Exam Number: Loyalty Management
  • Exam Name: Certified Loyalty Management Exam
  • Length of Test: 90 minutes
  • Exam Format: Multiple-choice and scenario-based questions
  • Exam Language: English
  • Number of Questions in the Actual Exam: 60 questions
  • Passing Score: 70%

Use the member-shared Certified Loyalty Management Practice Tests to ensure you're fully prepared for your certification exam. Start practicing today and take a significant step towards achieving your certification goals!

Salesforce Certified Loyalty Management Practice Tests

Related questions

A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.

Which two automations can be used to set up transactions and points accrual?

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Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.

Which fields are required to set up a partner?

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How is Loyalty Management data, including Loyalty Program, Loyalty Tier, and Member Benefits made available in Salesforce CDP?

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What three facts should the administrator consider when creating and managing member groups?

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Universal Containers (UC) has defined a points-based Loyalty Program, and the Loyalty members must receive an email with the point balance every time it is updated.

What should the Salesforce Administrator set up to enable a real-time currency model?

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The Loyalty Administrator for Northern Trail Outfitters (NTO) defines Basic and Premium as the two Tiers for its Insider program. They want to define a free product sample for all members in Premium Tier.

How does NTO configure tiers within the Loyalty Program to give vouchers for members in the Premium Tier?

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A Loyalty member has achieved enough points for Gold tier status; however, the member reports some benefits are missing.

What should the Administrator do to troubleshoot and correct the error?

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The Loyalty Administrator for Northern Trail Outfitters (NTO) insider program defines tier groups- Status Tier Group with a Fixed model and period of one year.

The three tier are defined =Silver (base), Golden (next tier), and Platinum (the highest tier)

Extend Expiration for this tier group is Qualifying Points Reset Date.

A member joins NTO insider in the Silver tier and, after a year of engagement, gets upgraded to the Gold tier on March 16 2023.

Which date would be the new Expiry date or this member after the tier is upgraded to Gold?

December 31, 2024
December 31, 2024
March 31 2024
March 31 2024
December 31, 2023
December 31, 2023
March 16, 2020.
March 16, 2020.
Suggested answer: B
Explanation:

The new expiry date for the member after being upgraded to the Gold tier would be March 31, 2024. In Salesforce Loyalty Management, when a member is upgraded to a new tier, the expiry date is set based on the tier's fixed model and period. Since the member was upgraded on March 16, 2023, and the period is one year, the new expiry date aligns with the end of the month following the one-year anniversary of the upgrade, which is March 31, 2024.

asked 23/09/2024
Benvindo Almeida
42 questions

In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two

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An administrator need to analyze the performance of the Loyalty Program.

What Loyalty Analyze permission does a System Administrator need to set up a customized?

Loyalty Analytics User
Loyalty Analytics User
CRM Analytics User
CRM Analytics User
CLAAnalytics base admin
CLAAnalytics base admin
Data pipeline user
Data pipeline user
Suggested answer: A
Explanation:

To analyze the performance of the Loyalty Program, a System Administrator needs the 'Loyalty Analytics User' permission. This permission set grants access to the analytics and reporting features within Salesforce Loyalty Management, allowing the administrator to customize, view, and analyze data related to the loyalty program's performance, member engagement, and other key metrics.

asked 23/09/2024
Padmavathi Jawaharlal
41 questions