How should a Loyalty Management consultant integrate Marketing Cloud with Loyalty Management in order to create journeys for promotions?

Use Marketing Cloud Server-Side JavaScript

Use Custom Apex code via a middleware ETL tool

Use Salesforce Customer Data Platform

A Consultant needs to set up a new tier-point reset process for a new Loyalty Program, where the data-processing engine (DE) configuration is required.How should the Consultant set up the data-processing engine with the least configuration effort?

Create a copy of the reset qualifying points DPE template.

Create a copy of the expire fixed non-qualifying points DPE template.

Create a new data-processing engine from scratch / by first principle.

Create a copy of the expire activity based non-qualifying points DPE template.

What two ways could an Administrator configure a Promotion to target a specific audience?

Create a segment in the Salesforce Customer Data Platform and associate the segment to the promotion

Link a promotion to a campaign and associate a segment to the campaign

This functionality does not exist in Salesforce Loyalty Management.

Create a campaign for a promotion. Create member segments in a third-party tool. Associate the members to campaigns via Campaign Members.

Create a segment in the Salesforce Customer Data Platform and associate the segment to the promotion

Link a promotion to a campaign and associate a segment to the campaign

Universal Containers (UC) has defined a points-based Loyalty Program, and the Loyalty members must receive an email with the point balance every time it is updated.What should the Salesforce Administrator set up to enable a real-time currency model?

Enable Real-Time Update of Qualifying Points Balance

Create a Flow to update the Points Balance field

Enable Real-Time Update of Qualifying Points Balance

Enable Real-Time Update of Non-Qualifying Points Balance

Non-Qualifying Points updates happen in real-time by default

A sports clothing and accessories retailer has a strategic partnership with other businesses that provide sports equipment and outdoor sports experiences. This retailer wants its Loyalty program members to be able to redeem their points when shopping with its redemption partners.When creating a Loyalty Program partner record, how should an Administrator set up the partners in the Loyalty management application?

Set the program partner type to redemption > Activate > Define the redemption cost per unit

Set the program partner type to redemption > Activate > Define the accrual cost per unit.

Set the program partner type to redemption > Activate > Define the redemption cost per unit

Set the program partner type to both > Activate > Define the accrual cost per unit.

Set the program partner type to accrual > Activate > Define the redemption cost per unit

Universal Containers (UC) has a Loyalty Program with a Loyalty Member Portal implemented using the Loyalty Experience Cloud template. UC is planning to launch a new Loyalty Program and wants to retain the same design and functionalities of the existing Loyalty Member Portal.Which two steps should UC consider during the implementation of the new Loyalty Program?

Use existing Experience Cloud components to handle the same design and functionalities.

Create a new Loyalty Member Portal and assign it to the new Loyalty Program.

Assign the existing Loyalty Member Portal to the new Loyalty Program too.

Use existing Experience Cloud components to handle the same design and functionalities.

Create new Experience Cloud Components for the new Loyalty Member Portal.

Create a new Loyalty Member Portal and assign it to the new Loyalty Program.

Which set of features should a Consultant check before setting up expanded partner management?

Advanced license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies

Growth license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies

Growth license, Prepaid Billing Type, Partner Transactions, Partner Conversion Factor O for Currencies

Advanced license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies

Advanced license, Partner Ledgers, Partner Transactions, Billing Type

The Loyalty Program Manager at Northern Trail Outfitters (NTO) has defined a new Promotion in Salesforce Loyalty Management. NTO would like to communicate this new Promotion with its eligible members.Which two integrated Salesforce applications can facilitate this com

Salesforce Customer Data Platform

Salesforce Field Service Lightning

Salesforce Customer Data Platform

Cloud Kicks has been using Loyalty Management, Sales Cloud, and Service Cloud as part of its tech stack to manage its Loyalty Program. The marketing team is interested in implementing Salesforce Marketing Cloud, so Loyalty program members can be informed and engaged with personalized emails sent using Salesforce Marketing Cloud.Using the least development effort, how can the Loyalty Management Consultant accomplish the necessary integration between Salesforce Marketing Cloud andLoyalty Management platforms?

Install and configure Marketing Cloud Connect to integrate with Loyalty Management

Install and configure Salesforce Marketing Cloud Contacts Connection

Design Datasets with Dataflows and the Dataset Builder

Create a connected app to integrate Salesforce Loyalty Management and Marketing Cloud via APIs

Install and configure Marketing Cloud Connect to integrate with Loyalty Management

The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyalty program with minimal development time. However, its current Loyalty engine requires several complex system integrations with its marketing and customer service platforms. A Technical Consultant is brought in to assess the company's business requirements and recommend a feasible solution to deliver the desiredLoyalty program for its customers.Which two seamless integrations within the Salesforce ecosystem, doesSalesforce Loyalty Management offer that can be easily enabled by the TechnicalConsultant to meet the customer's business requirement?

Third-party Customer Data Platform (CDP)

The Management team at Cloud Kicks is required to analyze what earning activities are available in the Loyalty Program. What type of user access does the Management Team need to have this information visible in the reports?

Read, View All access on Journal Type, Journal Subtype, and Transaction Journal Objects

Read, Edit access on Journal Type, Loyalty Member Promotions, and Loyalty Member Benefits Objects

Read. Create access on Journal Type, Loyalty Member Currencies, and Partner Products Objects

Read, View access on Journal Type, Partner Products, and Loyalty Ledgers Objects

Read, View All access on Journal Type, Journal Subtype, and Transaction Journal Objects

Northern Trail Outfitters (NTO) has launched a new promotion, which gives a hat and a pair of gloves to each member of the Loyalty Program that bought a coat in winter. However, winter has arrived, and the reports are missing information about the voucher definition of hat and gloves associated with any existing voucher and have found that there are transactions that contain the coat product.Which two options should the Loyalty Administrator review to verify why the promotion vouchers associated with the members who have bought coats are missing?

That the promotion has been created with the characteristics, correct dates, and the associated Voucher Definition.

That the flow is active and has been created to apply the promotion.

That the promotion has been created with the characteristics, correct dates, and the associated Voucher Definition.

That the promotion has specified the Current Liability Amount.

That the flow is active and has been created to apply the promotion.

That the member is a campaign member of the promotion campaign.

Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:* Award points to the customer that can be redeemed for products in the store* Gamify customers that spend the most to receive exclusive benefits.What three elements should the Administrator configure?

Set up a tier system based on a cumulative spending value

Set up one qualifying currency and a non-qualifying currency

Set up a tier system based on a cumulative spending value

Set up vouchers for specific products

A company's Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion.What is the recommended solution for the team to set up the Promotion Market Segments?

Salesforce Customer Data Platform

Salesforce Reports and Dashboards

Salesforce Customer Data Platform

Universal Containers has created a new Loyalty Member Portal for a second Loyalty Program that they have recently launched. A member of the first program has enrolled in the second program and has decided to use the same login for both Loyalty Member Portals. The user cannot access the new Loyalty Member Portal.How can the Loyalty Administrator verify why the user cannot access the second Loyalty Member Portal?

Through Workspaces, check if the user profile has access to the new portal.

Check if the user has been assigned the Sharing Set for the Second Loyalty Member Portal.

Create a new user and new profile for the member.

A company has an existing Loyalty Program, and the marketing team wants to start awarding 10% discounts and 100 points to new members upon sign-up.What does the Program Administrator need to do for a new member to earn this promotion?

Create a record triggered flow using Journal Type. Journal SubType, Transaction Journal. Credit Points action and Issue Voucher action

Create a record triggered flow using Journal Type, Journal SubType, Transaction Journal, and Process O Member Benefit Action

Create a record triggered flow using Journal Type. Journal SubType, Transaction Journal. Credit Points action and Issue Voucher action

Create an autolaunched flow using Transaction Journal, Loyalty Ledger, and Get Loyalty Promotions for Transactions

Create an autolaunched flow using Journal Type. Journal SubType, Transaction Journal, Credit Points action, and Issue Voucher action

Universal Containers (UC) plans to implement Salesforce Loyalty Management for a new Loyalty program; however, its operations team remains skeptical about the Loyalty solutions, such as rules, processes, and benefit types.Which option should UC consider when planning its implementation to ensure staff is helping to boost adoption and engagement?

Define a company-wide initiative, including an operations team.

Describe the initiative to the Chief Marketing Officer team for their approval

Define a strategy led by marketing and involving the finance team.

Define a strategy led by marketing and involving the analytics team.

Define a company-wide initiative, including an operations team.

Ursa Major Solar has recently rolled out its Loyalty Program. The customer support agents need access to Loyalty Program Member's information. The System Administrator at Ursa Major Solar has placed the Loyalty Members Profile Cards on the Lightning Record Page, and all access is granted; however, it is still not visible on the page.What setting is missing and preventing the visibility of the pages?

Setup the Loyalty Program as Primary

Setup the Member Summary Embedded Dashboard

Setup the Member Preferences Embedded Dashboard

Setup the Loyalty Program as Primary

The existing Loyalty Program would need to have its 'members-record' transferred from an SQL database into a new Salesforce Loyalty Management org, where its members' records are kept within a data table named 'tbl_Member' with the following data contents:* the program member's personal particular and contact information* member's current-tier value* member's tier-pointsWhich object combinations should be used for data migration of the source's member records into the Loyalty Member org?

'LoyaltyProgramMember'. 'LoyaltyMemberTier', 'LoyaltyMemberCurrency'. 'Contact' and 'Account' Object.

'LoyaltyProgramMember', 'LoyaltyTier'. 'LoyaltyProgramCurrency'. 'Contact' and 'Account' Object.

'LoyaltyProgramMember', 'LoyaltyMemberTier', 'LoyaltyProgamCurrency'. 'Account' Object.

'LoyaltyProgramMember', 'LoyaltyTier', 'LoyaltyMemberCurrency'. 'Contact' and 'Account' Object.

'LoyaltyProgramMember'. 'LoyaltyMemberTier', 'LoyaltyMemberCurrency'. 'Contact' and 'Account' Object.

Salesforce Certified Loyalty Management Practice Test 3

A Loyalty Manager would like to set up an email-send process in Salesforce Marketing Cloud (SMC) that needs to inform the member via email immediately once a tier change has been applied. The company is using Marketing Cloud Connect.

A solution was proposed to draft a design using a journey process to send the notification email and a new custom object named 'Member TierUpdate_ c' that stores the members that are qualified for a tier upgrade.

Which data source options within the journey should a Consultant use to fulfill this design?

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Salesforce Certified Loyalty Management Practice Test 3

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Salesforce Certified Loyalty Management Practice Tests

Practice Tests