A nonprofit using Case Management wants to avoid visually identifying a subset of clients.How should a consultant configure the view of Contact records to meet the requirement?

Set Component Visibility for the Client Photo Component.

Remove Client Photo Component from the Lightning Record Page.

Set Component Visibility for the Client Card Component.

Remove Client Card Component from the Lightning Record Page.

Set Component Visibility for the Client Photo Component.

A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab.Which two issues are the likely cause of the problem?Choose 2 answers

A unique external Id was kept from the non-master contact.

The user needs to have delete access to the contacts being merged.

A unique external Id was kept from the non-master contact.

The contacts must be in the same household to merge.

The user needs to have delete access to the contacts being merged.

The NPSP Duplicate Rule was set to Warn instead of auto-merge.

A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.How should a consultant ensure the campaign stays current?

1. Create a Contact report and filter by Total Number of Gifts.

1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.

1. Add standard roll-up fields to the Contact record to calculate total number of gifts.

Run the report each month filtered by this roll-up and click the Add to Campaign button.

1. Create a Contact report and filter by Total Number of Gifts.

Run the report each month and click the Add to Campaign button.

1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the criteria. 2. Run the report each month and click the Add to Campaign button.

A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job.Which action should the consultant take to resolve the issue?

Decrease the batch size for that job.

Schedule that job to run more frequently.

Decrease the batch size for that job.

Increase the batch size for that job.

The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.What are three NPSP considerations when implementing Shield Platform Encryption?Choose 3 answers

If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.

The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.

NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.

The NPSP Data Import object supports encryption of all fields in the import batch.

If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.

The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.

Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.

NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.

The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP.Which custom report type should the consultant use to create the report?

Program Engagements with or without Household Account

Service Participants with or without Program Engagement

Contacts with or without Relationships

Contacts with or without Service Participants

A nonprofit wants its supporters to send advocacy messages to elected officials and then record which supporters sent the messages.Which two solutions should the consultant recommend to meet the requirement?Choose 2 answers

Organize advocacy messages into Campaigns and add the Contacts who take action as Campaign Members.

Configure Marketing Cloud to send advocacy messages from the supporters.

Organize advocacy messages into Campaigns and add the Contacts who take action as Campaign Members.

Configure Marketing Cloud to send advocacy messages from the supporters.

Use an online advocacy platform from the AppExchange that syncs to Salesforce.

Set a new NPSP Engagement Level on a Contact every time a Contact sends an advocacy message.

A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it.What is the outcome when a system admin attempts to delete this Household Account record?

Since Closed/Won donations are associated with the Account record, an error message displays.

The Household Account record and its standard related records are deleted.

Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.

The Household Account record and its standard related records remain.

A Salesforce admin would like to report on data from Marketing Cloud using Salesforce reports. The organization's Marketing Cloud instance is using Marketing Cloud Connect. Tracking is enabled.Which type of data is available for reporting using Salesforce reports?

Journey Builder Activity details

Interaction Studio Impression details

The development director wants all users to only see Engagement Plans on Opportunity records for donations with an Amount greater than 10,000.How should this be accomplished?

Add the Related Lists component to the Opportunity Lightning page. Set the component visibility filter to ensure the Opportunity Amount field is greater than 10,000. Assign the page to the development director's profile.

Add the Related List - Single Lightning component to the Opportunity Lightning page. Add a component visibility filter to display the Engagement Wan when the Opportunity Amount field is greater than 10,000.

Create a tab and associate the Engagement Plan object to the tab. Add the Related List - Single Lightning component and set it to Engagement Plans. Give read access for the Engagement Plan object to all profiles.

Create a custom Lightning component that displays all Engagement Plans. Add the component to the Opportunity Lightning Page. Assign the Lightning Page as the Org Default and Activate it.

Add the Related Lists component to the Opportunity Lightning page. Set the component visibility filter to ensure the Opportunity Amount field is greater than 10,000. Assign the page to the development director's profile.

A consultant needs to load a large volume of data for a nonprofit.Which two steps should the consultant take before the data loads to speed up the process?Choose 2 answers

Defer Sharing Rule Calculation.

Disable related Apex classes in TDTM.

Add record owners to Role Hierarchy.

Defer Sharing Rule Calculation.

Disable related Apex classes in TDTM.

A nonprofit is using Nonprofit Cloud Case Management. Case managers need to share the initial, midterm, and final client assessments; updates or notes on the client; and pertinent alerts about the client with other staff within the nonprofit who also provide services to the client.Which two approaches should a consultant recommend to meet the requirement?Choose 2 answers

Create Sharing Rules for Assessments, Client Notes, and Client Alerts that share these with the public group.

Create a permission set that grants Read/Write access to Assessments, Client Notes, and Client Alerts objects.

Create Sharing Rules for Assessments, Client Notes, and Client Alerts that share these with the public group.

Create a Public Group of staff that need access to this information.

Create a permission set that grants Read/Write access to Assessments, Client Notes, and Client Alerts objects.

Create a Private Group of staff that need access to this information.

A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.What are two ways the consultant can meet the requirement?Choose 2 answers

Set up a Personalized Volunteer Page on the nonprofit's website.

Add the Volunteer Sign Up form to the nonprofit's website.

Collect contact information during job sign up via Job Listings.

Attach emails from volunteers with their information to Contact records.

Set up a Personalized Volunteer Page on the nonprofit's website.

Add the Volunteer Sign Up form to the nonprofit's website.

A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.Which two prerequisites should be considered prior to installing Case Management?Choose 2 answers

Ensure appropriate licenses are provisioned

Ensure Volunteers for Salesforce is properly configured

A nonprofit using NPSP wants to track all donations that go to a designated fund.How should a consultant meet this requirement?

Create a GAU Allocation record for the designated fund.

Create an Opportunity record type called "Funds".

Create a General Accounting Unit record for the designated fund.

Create a custom object to track fund accounts.

Create a GAU Allocation record for the designated fund.

A nonprofit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.Which two solutions should the consultant recommend to meet this requirement?Choose 2 answers

NPSP Opportunities with GAU Allocation

A nonprofit uses Salesforce for fundraising and managing its educational programs. Its membership data is stored in a proprietary membership management system. The nonprofit wants real-time insights into whether its donors are members, their renewal dates, and other related data points.The membership data only needs to be viewed.What should a consultant recommend to meet the requirement?

Utilize Salesforce Connect to store this information in Custom Objects.

Utilize Salesforce Connect to store this information in External Objects.

Utilize Big Objects to store this information in Custom Objects.

Utilize Salesforce Connect to store this information in Custom Objects.

Utilize Big Objects to store this information in External Objects.

A nonprofit has a large volume of contacts, accounts, and address records and wants to migrate all of its data into NPSP.What are two considerations?Choose 2 answers

Managing multiple addresses introduces more complexity.

Address records consume additional data storage.

Managing multiple addresses introduces more complexity.

Three addresses per contact or organization can be migrated into NPSP.

The default address is updated on a nightly basis.

Address records consume additional data storage.

A nonprofit's system admin has seen this error message multiple times:Npsp,TDTMCContact:execution of AfterUpdate caused by : System,SObjectException:Invalid field gender_c Contect (npsp) How should the admin troubleshoot this?

Check to make sure there are no invalid values in the gender field on Contact records.

Verify that all Reciprocal Relationships are mapped to gender field values.

Check that Salutations have been mapped to gender field values.

Verify the correct field for gender is specified in Relationship settings.

A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost. They want to evaluate information including pipeline value, number of opportunities. Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.Which solution should a consultant recommend?

Insights Platform Data Integrity

A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation.What should the consultant do to meet the requirement?

Activate English (UK) In Language Settings.

Create a support case to change the label.

Activate English (UK) In Language Settings.

Override the default English labels in Translation Workbench.

Reword the field label in Setup.

A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household's account record, but Universal Containers needs to be entered into the Salesforce system.How should a consultant track the volunteer's relationship with Universal Containers?

Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.

Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.

Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.

Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.

Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.

Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce.Which two NPSP Data Import features will streamline the import of these donations?Choose 2 answers

Create a Batch and match Contact on First and Last Name.

Schedule a Batch by checking the Process Using Scheduled Job checkbox.

Create a Batch and map Opportunity Primary Contact on First and Last Name.

Schedule a Batch by updating the NPSP Scheduled Batches.

Create a Batch and match Contact on First and Last Name.

Schedule a Batch by checking the Process Using Scheduled Job checkbox.

Salesforce Certified Nonprofit Cloud Consultant Practice Test 6

A consultant is migrating historic donation records into a nonprofit's Salesforce org. Many of these donations were paid in multiple installments.

What should the consultant do to correctly match the Payments to the Opportunities?

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Salesforce Certified Nonprofit Cloud Consultant Practice Test 6

Question

Salesforce Certified Nonprofit Cloud Consultant Practice Tests

Practice Tests