Splunk SPLK-3002 Practice Test - Questions Answers, Page 2

List of questions
Question 11

In Episode Review, what is the result of clicking an episode's Acknowledge button?
When an episode warrants investigation, the analyst acknowledges the episode, which moves the status fromNewtoIn Progress.
An episode represents a disruption of service operation causing impact to business operations. It is a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation. In Episode Review, you can manage the episodes and their statuses using various actions. One of the actions is Acknowledge, which changes the status of an episode from New to Acknowledged and assigns the current user as the owner. This action indicates that someone is working on resolving the episode and prevents duplicate efforts from other users.
Reference:Overview of Episode Review in ITSI, [Episode actions in Episode Review]
Question 12

Which glass table feature can be used to toggle displaying KPI values from more than one service on a single widget?
A glass table is a visualization tool that allows you to monitor the interrelationships and dependencies across your IT and business services. You can add metrics like KPIs, ad hoc searches, and service health scores that update in real time against a background that you design. One of the features of glass tables is service swapping, which enables you to toggle displaying KPI values from more than one service on a single widget. You can use service swapping to compare metrics across different services without creating multiple glass tables or widgets.
Reference:Overview of the glass table editor in ITSI, [Configure service swapping on glass tables]
Question 13

Which of the following is a characteristic of base searches?
A base search is a search definition that can be shared across multiple KPIs that use the same data source. Base searches can improve search performance and reduce search load by consolidating multiple similar KPIs. One of the characteristics of base searches is that it is possible to filter to entities assigned to the service for calculating the metrics for the service's KPIs. This means that you can use entity filtering rules to specify which entities are relevant for each KPI based on the base search results.
Reference:Create KPI base searches in ITSI, [Filter entities for KPIs based on base searches]
Question 14

What are valid ITSI Glass Table editor capabilities? (Choose all that apply.)
Create a glass table to visualize and monitor the interrelationships and dependencies across your IT and business services.
The service swapping settings are saved and apply the next time you open the glass table.
You can add metrics like KPIs, ad hoc searches, and service health scores that update in real time against a background that you design. Glass tables show real-time data generated by KPIs and services.
The glass table editor is a tool that allows you to create and edit glass tables in ITSI. Some of the capabilities of the glass table editor are:
Creating glass tables from scratch or from existing templates.
Configuring service swapping on widgets to toggle displaying metrics from different services.
Adding KPI metric lanes to glass tables to show historical trends of KPI values.
The glass table editor does not support correlation search creation, which is a separate feature in ITSI that allows you to create searches that look for relationships between data points and generate notable events.
Reference:Overview of the glass table editor in ITSI, [Configure service swapping on glass tables], [Add KPI metric lanes to glass tables], [Overview of correlation searches in ITSI]
Question 15

Which of the following is the best use case for configuring a Multi-KPI Alert?
A multi-KPI alert is a type of correlation search that is based on defined trigger conditions for two or more KPIs. When trigger conditions occur simultaneously for each KPI, the search generates a notable event. For example, you might create a multi-KPI alert based on two common KPIs: CPU load percent and web requests. A sudden simultaneous spike in both CPU load percent and web request KPIs might indicate a DDOS (Distributed Denial of Service) attack. Multi-KPI alerts can bring such trending behaviors to your attention early, so that you can take action to minimize any impact on performance. Multi-KPI alerts are useful for correlating the status of multiple KPIs across multiple services. They help you identify causal relationships, investigate root cause, and provide insights into behaviors across your infrastructure. The best use case for configuring a multi-KPI alert is to raise an alert when one or more KPIs indicate an outage is occurring, such as when the service health score drops below a certain threshold or when multiple KPIs have critical severity levels.
Reference:Create multi-KPI alerts in ITSI
Question 16

In distributed search, which components need to be installed on instances other than the search head?
SA-IndexCreationis required on all indexers. For non-clustered, distributed environments, copySA-IndexCreationto$SPLUNK_HOME/etc/apps/on individual indexers.
In distributed search, the components that need to be installed on instances other than the search head are SA-IndexCreation and SA-ITSI-Licensechecker on indexers. SA-IndexCreation is an add-on that creates the indexes required by ITSI, such as itsi_summary and itsi_tracked_alerts. SA-ITSI-Licensechecker is an add-on that monitors the license usage of ITSI and generates alerts when the license limit is exceeded or about to expire. These components need to be installed on indexers because they handle the data ingestion and storage functions for ITSI. The other components, such as ITSI app and SA-ITOA, need to be installed on the search head(s) because they handle the search management and presentation functions for ITSI.
Reference:Install IT Service Intelligence in a distributed environment
Question 17

When deploying ITSI on a distributed Splunk installation, which component must be installed on the search head(s)?
InstallSA-ITSI-LicensecheckerandSA-UserAccesson anylicense masterin a distributed or search head cluster environment. If a search head in your environment is also a license master, the license master components are installed when you install ITSI on the search heads.
When deploying ITSI on a distributed Splunk installation, the component that must be installed on the search head(s) is the ITSI app. The ITSI app contains the main features and functionality of ITSI, such as service creation and management, KPI configuration, glass table creation and editing, episode review, deep dives, and so on. The ITSI app also contains some add-ons that provide additional functionality, such as SA-ITOA (IT Operations Analytics), SA-UserAccess (User Access Management), and SA-Utils (Utility Functions). The ITSI app must be installed on the search head(s) because it handles the search management and presentation functions for ITSI.
Reference:Install IT Service Intelligence in a distributed environment
Question 18

Which of the following describes entities? (Choose all that apply.)
Question 19

Which of the following describes a realistic troubleshooting workflow in ITSI?
Question 20

Which of the following accurately describes base searches used for KPIs in a service?
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