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Question 11

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In Episode Review, what is the result of clicking an episode's Acknowledge button?

Assign the current user as owner.
Assign the current user as owner.
Change status from New to Acknowledged.
Change status from New to Acknowledged.
Change status from New to In Progress and assign the current user as owner.
Change status from New to In Progress and assign the current user as owner.
Change status from New to Acknowledged and assign the current user as owner.
Change status from New to Acknowledged and assign the current user as owner.
Suggested answer: D
Explanation:

When an episode warrants investigation, the analyst acknowledges the episode, which moves the status fromNewtoIn Progress.

An episode represents a disruption of service operation causing impact to business operations. It is a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation. In Episode Review, you can manage the episodes and their statuses using various actions. One of the actions is Acknowledge, which changes the status of an episode from New to Acknowledged and assigns the current user as the owner. This action indicates that someone is working on resolving the episode and prevents duplicate efforts from other users.

Reference:Overview of Episode Review in ITSI, [Episode actions in Episode Review]

asked 23/09/2024
Veacheslav Stasiuc
41 questions

Question 12

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Which glass table feature can be used to toggle displaying KPI values from more than one service on a single widget?

Service templates.
Service templates.
Service dependencies.
Service dependencies.
Ad-hoc search.
Ad-hoc search.
Service swapping.
Service swapping.
Suggested answer: D
Explanation:

A glass table is a visualization tool that allows you to monitor the interrelationships and dependencies across your IT and business services. You can add metrics like KPIs, ad hoc searches, and service health scores that update in real time against a background that you design. One of the features of glass tables is service swapping, which enables you to toggle displaying KPI values from more than one service on a single widget. You can use service swapping to compare metrics across different services without creating multiple glass tables or widgets.

Reference:Overview of the glass table editor in ITSI, [Configure service swapping on glass tables]

asked 23/09/2024
Nathan Davies
42 questions

Question 13

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Which of the following is a characteristic of base searches?

Search expression, entity splitting rules, and thresholds are configured at the base search level.
Search expression, entity splitting rules, and thresholds are configured at the base search level.
It is possible to filter to entities assigned to the service for calculating the metrics for the service's KPIs.
It is possible to filter to entities assigned to the service for calculating the metrics for the service's KPIs.
The fewer KPIs that share a common base search, the more efficiency a base search provides, and anomaly detection is more efficient.
The fewer KPIs that share a common base search, the more efficiency a base search provides, and anomaly detection is more efficient.
The base search will execute whether or not a KPI needs it.
The base search will execute whether or not a KPI needs it.
Suggested answer: B
Explanation:

A base search is a search definition that can be shared across multiple KPIs that use the same data source. Base searches can improve search performance and reduce search load by consolidating multiple similar KPIs. One of the characteristics of base searches is that it is possible to filter to entities assigned to the service for calculating the metrics for the service's KPIs. This means that you can use entity filtering rules to specify which entities are relevant for each KPI based on the base search results.

Reference:Create KPI base searches in ITSI, [Filter entities for KPIs based on base searches]

asked 23/09/2024
Mariusz Lewandowski
49 questions

Question 14

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What are valid ITSI Glass Table editor capabilities? (Choose all that apply.)

Creating glass tables.
Creating glass tables.
Correlation search creation.
Correlation search creation.
Service swapping configuration.
Service swapping configuration.
Adding KPI metric lanes to glass tables.
Adding KPI metric lanes to glass tables.
Suggested answer: A, C, D
Explanation:

Create a glass table to visualize and monitor the interrelationships and dependencies across your IT and business services.

The service swapping settings are saved and apply the next time you open the glass table.

You can add metrics like KPIs, ad hoc searches, and service health scores that update in real time against a background that you design. Glass tables show real-time data generated by KPIs and services.

The glass table editor is a tool that allows you to create and edit glass tables in ITSI. Some of the capabilities of the glass table editor are:

Creating glass tables from scratch or from existing templates.

Configuring service swapping on widgets to toggle displaying metrics from different services.

Adding KPI metric lanes to glass tables to show historical trends of KPI values.

The glass table editor does not support correlation search creation, which is a separate feature in ITSI that allows you to create searches that look for relationships between data points and generate notable events.

Reference:Overview of the glass table editor in ITSI, [Configure service swapping on glass tables], [Add KPI metric lanes to glass tables], [Overview of correlation searches in ITSI]

asked 23/09/2024
Sergy Camilo
41 questions

Question 15

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Which of the following is the best use case for configuring a Multi-KPI Alert?

Comparing content between two notable events.
Comparing content between two notable events.
Using machine learning to evaluate when data falls outside of an expected pattern.
Using machine learning to evaluate when data falls outside of an expected pattern.
Comparing anomaly detection between two KPIs.
Comparing anomaly detection between two KPIs.
Raising an alert when one or more KPIs indicate an outage is occurring.
Raising an alert when one or more KPIs indicate an outage is occurring.
Suggested answer: D
Explanation:

A multi-KPI alert is a type of correlation search that is based on defined trigger conditions for two or more KPIs. When trigger conditions occur simultaneously for each KPI, the search generates a notable event. For example, you might create a multi-KPI alert based on two common KPIs: CPU load percent and web requests. A sudden simultaneous spike in both CPU load percent and web request KPIs might indicate a DDOS (Distributed Denial of Service) attack. Multi-KPI alerts can bring such trending behaviors to your attention early, so that you can take action to minimize any impact on performance. Multi-KPI alerts are useful for correlating the status of multiple KPIs across multiple services. They help you identify causal relationships, investigate root cause, and provide insights into behaviors across your infrastructure. The best use case for configuring a multi-KPI alert is to raise an alert when one or more KPIs indicate an outage is occurring, such as when the service health score drops below a certain threshold or when multiple KPIs have critical severity levels.

Reference:Create multi-KPI alerts in ITSI

asked 23/09/2024
John Doe
44 questions

Question 16

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In distributed search, which components need to be installed on instances other than the search head?

SA-IndexCreation and SA-ITSI-Licensechecker on indexers.
SA-IndexCreation and SA-ITSI-Licensechecker on indexers.
SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
SA-ITSI-Licensechecker on indexers.
SA-ITSI-Licensechecker on indexers.
Suggested answer: A
Explanation:

SA-IndexCreationis required on all indexers. For non-clustered, distributed environments, copySA-IndexCreationto$SPLUNK_HOME/etc/apps/on individual indexers.

In distributed search, the components that need to be installed on instances other than the search head are SA-IndexCreation and SA-ITSI-Licensechecker on indexers. SA-IndexCreation is an add-on that creates the indexes required by ITSI, such as itsi_summary and itsi_tracked_alerts. SA-ITSI-Licensechecker is an add-on that monitors the license usage of ITSI and generates alerts when the license limit is exceeded or about to expire. These components need to be installed on indexers because they handle the data ingestion and storage functions for ITSI. The other components, such as ITSI app and SA-ITOA, need to be installed on the search head(s) because they handle the search management and presentation functions for ITSI.

Reference:Install IT Service Intelligence in a distributed environment

asked 23/09/2024
TIAM HERVE
53 questions

Question 17

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When deploying ITSI on a distributed Splunk installation, which component must be installed on the search head(s)?

SA-ITOA
SA-ITOA
ITSI app
ITSI app
All ITSI components
All ITSI components
SA-ITSI-Licensechecker
SA-ITSI-Licensechecker
Suggested answer: B
Explanation:

InstallSA-ITSI-LicensecheckerandSA-UserAccesson anylicense masterin a distributed or search head cluster environment. If a search head in your environment is also a license master, the license master components are installed when you install ITSI on the search heads.

When deploying ITSI on a distributed Splunk installation, the component that must be installed on the search head(s) is the ITSI app. The ITSI app contains the main features and functionality of ITSI, such as service creation and management, KPI configuration, glass table creation and editing, episode review, deep dives, and so on. The ITSI app also contains some add-ons that provide additional functionality, such as SA-ITOA (IT Operations Analytics), SA-UserAccess (User Access Management), and SA-Utils (Utility Functions). The ITSI app must be installed on the search head(s) because it handles the search management and presentation functions for ITSI.

Reference:Install IT Service Intelligence in a distributed environment

asked 23/09/2024
Krishna chaithanya
42 questions

Question 18

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Which of the following describes entities? (Choose all that apply.)

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Question 19

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Which of the following describes a realistic troubleshooting workflow in ITSI?

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Question 20

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Which of the following accurately describes base searches used for KPIs in a service?

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Total 90 questions
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