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You are submitting a package of information to Avaya Support for a case you are raising. The files that you are sending include a trace taken using WireShark.

Which file format will the file be in?

A.
ws
A.
ws
Answers
B.
pcap
B.
pcap
Answers
C.
rar
C.
rar
Answers
D.
jpg
D.
jpg
Answers
Suggested answer: B

When observing the Avaya Aura® Session Manager dashboard, you notice that one entity is marked as down.

Which two troubleshooting tools can be used to investigate the problem? (Choose two.)

A.
The replication page in Avaya Aura® System Manager
A.
The replication page in Avaya Aura® System Manager
Answers
B.
Avaya Aura® Session Manager Entity Link Connection Status page in Avaya Aura® System Manager
B.
Avaya Aura® Session Manager Entity Link Connection Status page in Avaya Aura® System Manager
Answers
C.
traceSM on the Command Line Interface of Avaya Aura® Session Manager
C.
traceSM on the Command Line Interface of Avaya Aura® Session Manager
Answers
D.
statapp on the Command Line Interface of Avaya Aura® Session Manager
D.
statapp on the Command Line Interface of Avaya Aura® Session Manager
Answers
E.
List trace station on Avaya Aura® Communication Manager
E.
List trace station on Avaya Aura® Communication Manager
Answers
Suggested answer: B, C

After implementation, Avaya Aura® Session Manager (SM) replication status is Not Polling and the replica node is not reachable. The network connectivity has been verified, and so has the correct DNS configuration. Although Avaya Aura® System Manager (SMGR) cannot connect to SM, it can connect to other network components.

Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?

A.
Avaya Aura® Communication Manager (CM)
A.
Avaya Aura® Communication Manager (CM)
Answers
B.
Avaya Aura® Session Manager (SM)
B.
Avaya Aura® Session Manager (SM)
Answers
C.
Avaya Aura® System Manager (SMGR)
C.
Avaya Aura® System Manager (SMGR)
Answers
D.
Avaya Aura® Utility Server (US)
D.
Avaya Aura® Utility Server (US)
Answers
Suggested answer: B

From which website can you obtain resources such as Product Change Notifications (PCNs), Documentation, Knowledge-based articles and make Parts/Service requests?

A.
plds.avaya.com
A.
plds.avaya.com
Answers
B.
avaya-learning.com
B.
avaya-learning.com
Answers
C.
avaya.com
C.
avaya.com
Answers
D.
support.avaya.com
D.
support.avaya.com
Answers
Suggested answer: D

Which statement regarding Full and Half call model processing is true?

A.
Avaya Aura® Communication Manager (CM) configured as a Feature Server performs Full call model processing.
A.
Avaya Aura® Communication Manager (CM) configured as a Feature Server performs Full call model processing.
Answers
B.
Avaya Aura® Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
B.
Avaya Aura® Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
Answers
C.
Avaya Aura® Session Manager (SM) always performs Half call model processing.
C.
Avaya Aura® Session Manager (SM) always performs Half call model processing.
Answers
D.
Avaya Aura® Session Manager (SM) always performs Full call model processing.
D.
Avaya Aura® Session Manager (SM) always performs Full call model processing.
Answers
Suggested answer: B, C

Several remote workers have noticed that their feature buttons are not working. After running traceSM, the administrator did not see any PPM Responses coming from the Avaya Aura® Session Manager (SM).

How would your remote workers normally download their PPM data?

A.
PPM is downloaded to the remote worker telephone from CM.
A.
PPM is downloaded to the remote worker telephone from CM.
Answers
B.
PPM is downloaded to the remote worker telephone from Avaya Aura® System Manager (SMGR).
B.
PPM is downloaded to the remote worker telephone from Avaya Aura® System Manager (SMGR).
Answers
C.
PPM is downloaded to Avaya Aura® Session Manager (SM) form CM.
C.
PPM is downloaded to Avaya Aura® Session Manager (SM) form CM.
Answers
D.
PPM is downloaded to the remote worker telephone from Avaya Aura® Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
D.
PPM is downloaded to the remote worker telephone from Avaya Aura® Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
Answers
Suggested answer: D

A customer calls Avaya support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya support determines that the number of telephone exceeds the capacity that the system supports.

Which pre-installation step was omitted and therefore caused this problem?

A.
Accessing support.avaya.com to verify customer systems compatibility
A.
Accessing support.avaya.com to verify customer systems compatibility
Answers
B.
Providing accurate licensing specifications
B.
Providing accurate licensing specifications
Answers
C.
Checking the required number of SIP trunks
C.
Checking the required number of SIP trunks
Answers
D.
Verifying the version installed is compatible with existing versions
D.
Verifying the version installed is compatible with existing versions
Answers
Suggested answer: B

A remote worker using the Avaya Equinox® on the smart mobile telephone obtains a private IP address delivered from the corporate network over WiFi when in range of the wireless hotspot. When the remote worker is out of range of the corporate WiFi it obtains a Public IP address via the 3G/4G mobile Service Provider.

When roaming from the public network to the corporate private network and vice versa, which strategy prevents the user from having to change the SIP Proxy Server address in the smartphone?

A.
Virtual Private Network (VPN)
A.
Virtual Private Network (VPN)
Answers
B.
Split Horizon DNS with FQDN
B.
Split Horizon DNS with FQDN
Answers
C.
Avaya Session Border Controller for Enterprise (SBCE) public IP-address
C.
Avaya Session Border Controller for Enterprise (SBCE) public IP-address
Answers
D.
Network Address Translation (NAT)
D.
Network Address Translation (NAT)
Answers
Suggested answer: B

After an Avaya Aura® Communication Manager (CM) upgrade, a customer called Avaya support because their H.323 telephones were unable to login. Support was able to confirm that the telephones had not been upgraded.

Which pre-implementation step was omitted?

A.
Insure Presence Services was upgraded correctly.
A.
Insure Presence Services was upgraded correctly.
Answers
B.
Test all third-party equipment and software.
B.
Test all third-party equipment and software.
Answers
C.
Verify the firmware version installed is compatible with existing versions.
C.
Verify the firmware version installed is compatible with existing versions.
Answers
D.
Provide accurate licensing specification.
D.
Provide accurate licensing specification.
Answers
Suggested answer: C

In the Avaya Aura® Core, Communication Manager can be deployed in which two modes? (Choose two.)

A.
Call Server
A.
Call Server
Answers
B.
Hybrid Server
B.
Hybrid Server
Answers
C.
Evolution Server
C.
Evolution Server
Answers
D.
Communication Server
D.
Communication Server
Answers
E.
Feature Server
E.
Feature Server
Answers
Suggested answer: C, E
Total 62 questions
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