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Avaya 72400X Practice Test - Questions Answers, Page 4

Question list

List of questions

Question 31

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Which log file is recommended for troubleshooting AAWG issues?

Question 32

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What is the default Logging Level setting on Avaya Aura® Device Services?

Question 33

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When using the collectLogs.sh utility for AADS and AAWG, what will the -nt option achieve?

Question 34

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Multiple users are unable to send or receive Instant Messages. What is causing this problem?

Question 35

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A support technician wants to retrieve a Customer Support Package from an Avaya Equinox® Conferencing component (for example, an Equinox® Media Server), to open a ticket with Avaya technical support

Question 36

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A support technician requires placing an Equinox® Media Server into a Maintenance Mode. Where can this option be enabled?

Question 37

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Which tool allows you to view Presence and Instant Messaging/Multimedia Messaging information for a chosen user?

Question 38

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When troubleshooting Avaya Breeze® issues, which three components provide a good starting point when checking status? (Choose three.)

Question 39

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Where can you administer or verify if an end-user has Instant Messaging capability?

Question 40

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Which AAMS log, accessible via web GUI, displays details about changes to the AAMS state/configuration?

Related questions

Multiple users are unable to send or receive Instant Messages. What is causing this problem?

When using the collectLogs.sh utility for AADS and AAWG, what will the -nt option achieve?

As part of the routine health check, a support technician tried to log in to Avaya Aura® Device Services (AADS) web GUI. The login failed with the following error message: Internal Server Error. More details are available in OAMP log. Which CLI alias command provides quick access to the AADS configuration script for checking configuration parameters and solving this problem?

In a Team Engagement Deployment, which Avaya Equinox® Conferencing component is responsible for mixing and distributing media?

A customer is unable to register on an Avaya IX™ Workplace Client (Windows). The following message is displayed: CHECK YOUR WEB ADDRESS AND TRY AGAIN. While troubleshooting a support technician checked the AADS.log and find the following information: class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down What is causing this failure?

A support technician wants to debug an Avaya IX™ Workplace for Web Client using the Google Chrome browser Developer Tools Console. While using Google Chrome browser, how can the Developer Tools Console be invoked?

A support technician wants to analyse the AAWG log files. The technician has logged into the AAWG CLI via SSH and can't remember the location of the AAWG log files. Which CLI alias command will get them directly to the AAWG log files folder?

How can an incorrect ESMSRVR value in the AADS Dynamic Configuration affect Avaya IXTM Workplace Client (Windows) users?

Which two options are available for the traceSM command? (Choose two.)

An Avaya support engineer has advised the customer to use the Diagnostic feature of the Avaya IX™ Workplace Client for Windows to collect the client log files and attach them to an email message to Avaya Support. Where in the Avaya IX™ Workplace Client for Windows can the customer generate an email message with an attached zip archive of the Client logs?

Question 31

Which log file is recommended for troubleshooting AAWG issues?

CAS_log.log

CSASService.log

AAWG.log

CSA.log

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Question 32

What is the default Logging Level setting on Avaya Aura® Device Services?

INFO

FINEST

FINE

WARNING

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Question 33

When using the collectLogs.sh utility for AADS and AAWG, what will the -nt option achieve?

Log files will not be content indexed.

Log files are not combined into a single file and can be reviewed in situ.

Log files will be content indexed.

Log files will be combined into a single archive.

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Question 34

Multiple users are unable to send or receive Instant Messages.

What is causing this problem?

Multimedia Messaging has lost synchronization with Session Manager.

Multimedia Messaging is in License Error Mode.

The maximum user threshold has been exceeded.

The Conversations Enabled option on the Presence Services > Messaging (REST) page is not selected.

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Question 35

What is the procedure to retrieve the package?

Access Equinox® Management web GUI, and configure an external file transfer server under Settings.

Access the component's CLI and navigate to /opt/Avaya/logs/CSP.

Access Equinox® Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.

Access Equinox® Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.

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Question 36

A support technician requires placing an Equinox® Media Server into a Maintenance Mode.

Where can this option be enabled?

In Equinox® Management web GUI, check the box "In Maintenance" under Devices > Media & Signaling > Media Servers > Configuration.

In Equinox® Media Server web GUI, check the box "In Maintenance" on the Dashboard.

In Equinox® Management web GUI, under Devices > Media & Signaling > Media Servers, check the name of the Media Server, and choose the "In Maintenance" option from the menu.

In Equinox® Media Server, choose the "In Maintenance" option under Maintenance options menu.

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