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Avaya 72400X Practice Test - Questions Answers, Page 4

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List of questions

Question 31

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Which log file is recommended for troubleshooting AAWG issues?

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Question 32

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What is the default Logging Level setting on Avaya Aura® Device Services?

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Question 33

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When using the collectLogs.sh utility for AADS and AAWG, what will the -nt option achieve?

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Question 34

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Multiple users are unable to send or receive Instant Messages.

What is causing this problem?

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Question 35

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A support technician wants to retrieve a Customer Support Package from an Avaya Equinox® Conferencing component (for example, an Equinox® Media Server), to open a ticket with Avaya technical support.

What is the procedure to retrieve the package?

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Question 36

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A support technician requires placing an Equinox® Media Server into a Maintenance Mode.

Where can this option be enabled?

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Question 37

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Which tool allows you to view Presence and Instant Messaging/Multimedia Messaging information for a chosen user?

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Question 38

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When troubleshooting Avaya Breeze® issues, which three components provide a good starting point when checking status? (Choose three.)

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Question 39

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Where can you administer or verify if an end-user has Instant Messaging capability?

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Question 40

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Which AAMS log, accessible via web GUI, displays details about changes to the AAMS state/configuration?

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Related questions

Multiple users are unable to send or receive Instant Messages. What is causing this problem?
A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out. Which log is useful for locating web authentication problems?
Users are unable to send and receive IM/Multimedia messages. The Avaya IX™ Workplace Client displays the following error message: The messaging service is not currently available. Viewing the ps.log, you find the following log entry: [LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?
A support technician wants to check if a specific Avaya IX™ Workplace user is receiving the correct configuration parameters from Avaya Aura® Device Services (AADS). Which URL is used to verify this information?
A user is trying to register their Avaya IX™ Workplace for Web Client from the Public Network, but it displays the message: "Connecting" indefinitely Using traceSBC reveals no messages at all. What is the reason for the clients failure to register?
When using the collectLogs.sh utility for AADS and AAWG, what will the -nt option achieve?
A customer is unable to register on an Avaya IX™ Workplace Client (Windows). The following message is displayed: CHECK YOUR WEB ADDRESS AND TRY AGAIN. While troubleshooting a support technician checked the AADS.log and find the following information: class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down What is causing this failure?
A support technician wants to debug an Avaya IX™ Workplace for Web Client using the Google Chrome browser Developer Tools Console. While using Google Chrome browser, how can the Developer Tools Console be invoked?
A support technician wants to retrieve a Customer Support Package from an Avaya Equinox® Conferencing component (for example, an Equinox® Media Server), to open a ticket with Avaya technical support. What is the procedure to retrieve the package?
As part of the routine health check, a support technician tried to log in to Avaya Aura® Device Services (AADS) web GUI. The login failed with the following error message: Internal Server Error. More details are available in OAMP log. Which CLI alias command provides quick access to the AADS configuration script for checking configuration parameters and solving this problem?