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When a user has registered on Avaya IX™ Workplace Client, the following error message was displayed:

VoIP Service Limited. VoIP service is currently available with limited service.

While troubleshooting, a support engineer used the AADS URL tool to verify the current settings received by the Client from AADS, and identified an incorrect FQDN value for SET SIPPROXYSRVR parameter.

Where and how can this error be corrected?

A.
In System Manager web GUI, verify and correct the SM Instance FQDN under Session Manager Administration.
A.
In System Manager web GUI, verify and correct the SM Instance FQDN under Session Manager Administration.
Answers
B.
In Session Manager CLI, run the smconfig script and verify and correct the SM FQDN.
B.
In Session Manager CLI, run the smconfig script and verify and correct the SM FQDN.
Answers
C.
In Systern Manager web GUI, verify and correct the SM SIP Entity FQDN under Routing.
C.
In Systern Manager web GUI, verify and correct the SM SIP Entity FQDN under Routing.
Answers
D.
In AADS web GUI, verify and correct an FQDN value for Session Manager under DNS Mapping.
D.
In AADS web GUI, verify and correct an FQDN value for Session Manager under DNS Mapping.
Answers
Suggested answer: B

Users are unable to connect to an Avaya Equinox® Conferencing Virtual Meeting Room from Avaya IX™ Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX™ Workplace for Web Clients. A traceSM output displays the following error message:

404 Not Found (No route available)

Based on the error displayed in the trace, what is the cause of this problem?

A.
SIP trunk/link to Communication Manager is down
A.
SIP trunk/link to Communication Manager is down
Answers
B.
Communication Manager routing mis-configuration
B.
Communication Manager routing mis-configuration
Answers
C.
Avaya IX™ Workplace Clients' mis-configuration
C.
Avaya IX™ Workplace Clients' mis-configuration
Answers
D.
Incorrect Dial Pattern in the SIP Routing configuration
D.
Incorrect Dial Pattern in the SIP Routing configuration
Answers
Suggested answer: C

An AADS FQDN has been mis-configured in the AADS Dynamic Configuration settings, and a support technician wants to correct the setting.

Which parameter must be updated with the correct AADS Server FQDN value?

A.
Set ESMSRVR to the correct FQDN.
A.
Set ESMSRVR to the correct FQDN.
Answers
B.
Set ACSSRVR to the correct FQDN.
B.
Set ACSSRVR to the correct FQDN.
Answers
C.
Set ACSERVER to the correct FQDN.D. Set ACSSERVR to the correct FQDN.
C.
Set ACSERVER to the correct FQDN.D. Set ACSSERVR to the correct FQDN.
Answers
Suggested answer: B

A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out.

Which log is useful for locating web authentication problems?

A.
AADS.log
A.
AADS.log
Answers
B.
OAMP.log
B.
OAMP.log
Answers
C.
catalina
C.
catalina
Answers
D.
CAS.log
D.
CAS.log
Answers
Suggested answer: A

Explanation:

Reference: https://downloads.avaya.com/css/P8/documents/101041244

Users are unable to send and receive IM/Multimedia messages. The Avaya IX™ Workplace Client displays the following error message:

The messaging service is not currently available.

Viewing the ps.log, you find the following log entry:

[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'.

What is causing this problem?

A.
The maximum number of licensed subscribers has been reached.
A.
The maximum number of licensed subscribers has been reached.
Answers
B.
The maximum number of subscribers has been reached.
B.
The maximum number of subscribers has been reached.
Answers
C.
The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
C.
The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
Answers
D.
The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
D.
The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
Answers
Suggested answer: C

Avaya IX™ Workplace users are unable to connect to an Avaya Equinox® Conferencing Virtual Meeting Room. Running traceSM displays the following error: 403

Forbidden Reason: "NoDefaultMCUService"

Based on the error message in the trace, what is the cause of the problem?

A.
There is no default Meeting Type assigned or there is no Meeting Type assigned for the Virtual Room.
A.
There is no default Meeting Type assigned or there is no Meeting Type assigned for the Virtual Room.
Answers
B.
No Equinox® Media Server is set as a default Multipoint Control Unit (MCU).
B.
No Equinox® Media Server is set as a default Multipoint Control Unit (MCU).
Answers
C.
No Equinox® Media Server is available.
C.
No Equinox® Media Server is available.
Answers
D.
There is no Virtual Room assigned.
D.
There is no Virtual Room assigned.
Answers
Suggested answer: A

A support technician wants to debug an Avaya IX™ Workplace for Web Client using the Google Chrome browser Developer Tools Console.

While using Google Chrome browser, how can the Developer Tools Console be invoked?

A.
Press F9
A.
Press F9
Answers
B.
Press F10C. Press F11
B.
Press F10C. Press F11
Answers
C.
Press F12
C.
Press F12
Answers
Suggested answer:

Explanation:

Reference: https://docs.coveo.com/en/2146/

A customer is unable to register on an Avaya IX™ Workplace Client (Windows). The following message is displayed:

CHECK YOUR WEB ADDRESS AND TRY AGAIN.

While troubleshooting a support technician checked the AADS.log and find the following information:

class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException:

com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down

What is causing this failure?

A.
AADS is unable to communicate with Session Manager’s Cassandra Database.
A.
AADS is unable to communicate with Session Manager’s Cassandra Database.
Answers
B.
AADS Cassandra database is down.
B.
AADS Cassandra database is down.
Answers
C.
Data replication failure between Session Manager and AADS.
C.
Data replication failure between Session Manager and AADS.
Answers
D.
AADS is unable to communicate with System Manager’s Cassandra Database.
D.
AADS is unable to communicate with System Manager’s Cassandra Database.
Answers
Suggested answer: B

When an Avaya IX™ Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed.

Where and how could this error be corrected?

A.
In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.
A.
In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.
Answers
B.
From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.
B.
From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.
Answers
C.
In SMGR web GUI, verify and correct the value for IM Gateway in the User’s Profile.
C.
In SMGR web GUI, verify and correct the value for IM Gateway in the User’s Profile.
Answers
D.
From the Breeze® CLI, run the configuration script and verify/correct the Front-End FQDN.
D.
From the Breeze® CLI, run the configuration script and verify/correct the Front-End FQDN.
Answers
Suggested answer: A

The Instant Messaging and Multimedia Messaging capabilities of a User can be checked using which technique?

A.
From the Multimedia Messaging GUI on the Messaging Profile page
A.
From the Multimedia Messaging GUI on the Messaging Profile page
Answers
B.
From the Multimedia Messaging GUI on the User Management page
B.
From the Multimedia Messaging GUI on the User Management page
Answers
C.
Addressing a web browser to https:///acs/resources/configurations
C.
Addressing a web browser to https:///acs/resources/configurations
Answers
D.
Addressing a web browser to https:///aem/resources
D.
Addressing a web browser to https:///aem/resources
Answers
Suggested answer: B
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