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Question 41

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When a user has registered on Avaya IX™ Workplace Client, the following error message was displayed:

VoIP Service Limited. VoIP service is currently available with limited service.

While troubleshooting, a support engineer used the AADS URL tool to verify the current settings received by the Client from AADS, and identified an incorrect FQDN value for SET SIPPROXYSRVR parameter.

Where and how can this error be corrected?

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Question 42

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Users are unable to connect to an Avaya Equinox® Conferencing Virtual Meeting Room from Avaya IX™ Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX™ Workplace for Web Clients. A traceSM output displays the following error message:

404 Not Found (No route available)

Based on the error displayed in the trace, what is the cause of this problem?

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Question 43

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An AADS FQDN has been mis-configured in the AADS Dynamic Configuration settings, and a support technician wants to correct the setting.

Which parameter must be updated with the correct AADS Server FQDN value?

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Question 44

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A support technician tried to log in to the AADS web GUI with their admin login, but found that all the configuration values were grayed out.

Which log is useful for locating web authentication problems?

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Question 45

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Users are unable to send and receive IM/Multimedia messages. The Avaya IX™ Workplace Client displays the following error message:

The messaging service is not currently available.

Viewing the ps.log, you find the following log entry:

[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'.

What is causing this problem?

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Question 46

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Avaya IX™ Workplace users are unable to connect to an Avaya Equinox® Conferencing Virtual Meeting Room. Running traceSM displays the following error: 403

Forbidden Reason: "NoDefaultMCUService"

Based on the error message in the trace, what is the cause of the problem?

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Question 47

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A support technician wants to debug an Avaya IX™ Workplace for Web Client using the Google Chrome browser Developer Tools Console.

While using Google Chrome browser, how can the Developer Tools Console be invoked?

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Question 48

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A customer is unable to register on an Avaya IX™ Workplace Client (Windows). The following message is displayed:

CHECK YOUR WEB ADDRESS AND TRY AGAIN.

While troubleshooting a support technician checked the AADS.log and find the following information:

class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException:

com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down

What is causing this failure?

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Question 49

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When an Avaya IX™ Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed.

Where and how could this error be corrected?

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Question 50

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The Instant Messaging and Multimedia Messaging capabilities of a User can be checked using which technique?

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