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A small business has recently launched their website and wants to understand how the website is being used. In particular, there is interest in identifying which areas of each page receive the most attention. The analyst has decided to communicate this information by displaying the top pages overlaid with colours denoting the volume of clicks. What type of visualization technique is being used here?

A.
Surface chart
A.
Surface chart
Answers
B.
Heatmap
B.
Heatmap
Answers
C.
Treemap
C.
Treemap
Answers
D.
Scatter chart
D.
Scatter chart
Answers
Suggested answer: B

Explanation:

According to the Guide to Business Data Analytics, a heatmap is a type of visualization technique that uses colours to represent the values of a variable across a two-dimensional space. A heatmap can help reveal patterns, trends, and outliers in the data, as well as show the relative importance or intensity of different areas. In this situation, the analyst has decided to communicate the information about the website usage by displaying the top pages overlaid with colours denoting the volume of clicks. This is a heatmap, as it uses colours to show the distribution and magnitude of clicks across the web pages.

A consumer products company gained popularity with increased growth and brand recognition with one of its products. Although they have a loyal customer base and past year's performance results have shown steady growth, the Senior Leadership team wants to keep product leadership as their primary strategic priority. What would be their primary goal?

A.
Focus on providing value to customers by offering innovative and leading edge products
A.
Focus on providing value to customers by offering innovative and leading edge products
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B.
Focus on their other products/product lines so that they gain momentum in popularity as well
B.
Focus on their other products/product lines so that they gain momentum in popularity as well
Answers
C.
Maintain operational efficiencies so that their products can continue to be competitively priced
C.
Maintain operational efficiencies so that their products can continue to be competitively priced
Answers
D.
Ensure that their top product continues to gain market share and maintain high standards
D.
Ensure that their top product continues to gain market share and maintain high standards
Answers
Suggested answer: A

Explanation:

Explanation: According to the IIBA's Introduction to Business Data Analytics: An Organizational View, product leadership is one of the three generic strategies that an organization can pursue to achieve competitive advantage in its market.Product leadership means that the organization focuses on providing value to customers by offering innovative and leading edge products that are superior in quality, design, functionality, or features than those of the competitors1.Product leadership requires the organization to invest in research and development, to foster a culture of creativity and experimentation, to embrace change and risk, and to leverage data and analytics to generate new ideas, test hypotheses, and measure outcomes2.Therefore, if the Senior Leadership team wants to keep product leadership as their primary strategic priority, their primary goal would be to focus on providing value to customers by offering innovative and leading edge products.

The results for a certification exam were revealed in percentage and percentile. How would you infer the results for an attendee at: 75%, 90th percentile?

A.
While the attendee's exam score was 90/100. the attendee did better than 75% of the attendees
A.
While the attendee's exam score was 90/100. the attendee did better than 75% of the attendees
Answers
B.
While the attendee's exam score was 90/100. the attendee did better than 25% of the attendees
B.
While the attendee's exam score was 90/100. the attendee did better than 25% of the attendees
Answers
C.
While the attendee's exam score was 75/100. the attendee did better than 10% of the attendees
C.
While the attendee's exam score was 75/100. the attendee did better than 10% of the attendees
Answers
D.
While the attendee's exam score was 75/100. the attendee did better than 90% of the attendees
D.
While the attendee's exam score was 75/100. the attendee did better than 90% of the attendees
Answers
Suggested answer: D

Explanation:

Explanation: A percentage is a way of expressing a number as a fraction of 100, while a percentile is a way of expressing a number as a rank or position in a distribution of values. A percentage tells us how much of something there is, while a percentile tells us how well something performed compared to others. To infer the results for an attendee at 75%, 90th percentile, we need to understand what these two numbers mean. 75% means that the attendee scored 75 out of 100 possible points on the exam. This is the absolute score of the attendee, which does not depend on how others performed. 90th percentile means that the attendee scored higher than 90% of all the attendees who took the exam. This is the relative score of the attendee, which depends on how others performed. For example, if there were 1000 attendees, the 90th percentile would mean that the attendee scored higher than 900 attendees, and lower than 100 attendees. Therefore, the correct inference is that while the attendee's exam score was 75/100, the attendee did better than 90% of the attendees. This means that the attendee's score was above average, and that the exam was relatively difficult or had a low pass rate.Reference: Difference Between Percentage and Percentile | Major Differences - BYJU'S, BYJU'S, accessed on January 20, 2024. Difference Between Percentage and Percentile (with Examples and Comparison Chart) - Key Differences, Key Differences, accessed on January 20, 2024. Certification in Business Data Analytics (IIBA - CBDA), IIBA, accessed on January 20, 2024.

The analytics team discovers there is an abundance of data available to them from various sources. They are excited about the potential of turning this data into usable information for their organization. They decide to focus the analytics work on:

A.
Using the data that is easiest to collect in order to turn out reports quickly
A.
Using the data that is easiest to collect in order to turn out reports quickly
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B.
Harnessing all the data and presenting various results to senior management
B.
Harnessing all the data and presenting various results to senior management
Answers
C.
Harnessing all the data as long as the analysis meets key cost criteria
C.
Harnessing all the data as long as the analysis meets key cost criteria
Answers
D.
Using the data to answer a limited number of key questions
D.
Using the data to answer a limited number of key questions
Answers
Suggested answer: D

Explanation:

According to the IIBA Guide to Business Data Analytics, analytics work should be driven by well-defined business problems or opportunities that are aligned with the organization's strategic objectives1. Having an abundance of data does not necessarily mean that all of it is relevant, reliable, or useful for the analytics purpose. Therefore, the analytics team should focus on using the data to answer a limited number of key questions that are derived from the business context and that can generate actionable insights and outcomes.This approach can help the analytics team prioritize the most important data sources, methods, and tools, as well as avoid wasting time and resources on analysis that is not impactful or meaningful for the organization.

An analyst calculates the average, median, and mode values for a dataset. What type of analytics is the analyst performing?

A.
Predictive
A.
Predictive
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B.
Diagnostic
B.
Diagnostic
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C.
Prescriptive
C.
Prescriptive
Answers
D.
Descriptive
D.
Descriptive
Answers
Suggested answer: D

Explanation:

Explanation: Descriptive analytics is the type of analytics that summarizes and visualizes data to provide an overview of what has happened or is happening. Descriptive analytics uses techniques such as statistics, charts, graphs, and dashboards to display data in an understandable and meaningful way. Descriptive analytics can help analysts explore data, identify patterns, and communicate insights. Calculating the average, median, and mode values for a dataset is an example of descriptive analytics, as it provides a measure of central tendency for the data distribution.Reference: Certification in Business Data Analytics (IIBA - CBDA), IIBA, accessed on January 20, 2024. Business Data Analytics Certification - CBDA Competencies | IIBA, IIBA, accessed on January 20, 2024. Guide to Business Data Analytics, IIBA, 2020, p. 15. The 4 Types Of Analytics Explained (With Examples), Analytics for Decisions, accessed on January 20, 2024.

An analyst is interested in determining whether their company is charging the right prices for their products. Before creating a research question to frame their data analysis, they review a research study provided by the sales department and review several competitor websites. Which statement is true about document analysis?

A.
Documents that add the most value during document analysis are marketing studies
A.
Documents that add the most value during document analysis are marketing studies
Answers
B.
Data mining is a form of document analysis
B.
Data mining is a form of document analysis
Answers
C.
Document analysis should be limited to proprietary sources
C.
Document analysis should be limited to proprietary sources
Answers
D.
Document analysis only involves reviewing physical documents
D.
Document analysis only involves reviewing physical documents
Answers
Suggested answer: B

Explanation:

Document analysis is a qualitative research technique that evaluates electronic and physical documents to interpret them and gain an understanding of their meaning1. It can be used to study various types of documents, such as informal, external, or contextual documents, and to explore their meanings, patterns, and themes.Data mining is a form of document analysis that involves applying statistical and computational methods to large datasets to discover hidden patterns, trends, or relationships2. Data mining can help analysts answer complex questions, generate hypotheses, or support decision making.Therefore, the correct answer is B, as data mining is a form of document analysis.

A large retail chain has asked their analytics team to complete a study on their customers' purchasing patterns. The analyst assigned to the study has decided to draw further insight by grouping customers based on their purchasing habits. This clustering approach is an example of:

A.
Untrained learning
A.
Untrained learning
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B.
Trained learning
B.
Trained learning
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C.
Unsupervised learning
C.
Unsupervised learning
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D.
Supervised learning
D.
Supervised learning
Answers
Suggested answer: C

Explanation:

Explanation: Unsupervised learning is a category of data analysis techniques that does not require labeled data or predefined outcomes. Unsupervised learning aims to discover patterns, structures, or relationships in the data without any guidance or supervision. Clustering is a common example of unsupervised learning, where the data is grouped into clusters based on some similarity or distance measure. Clustering can help reveal customer segments, market trends, or product preferences, among other insights.

A clinical research organization is using predictive analytics to improve patient safety and decrease costs on its clinical trials. To ensure that a standard set of tools/techniques is identified and best practices adhered to, teams are required to create scenarios to generate appropriate data for initial analysis. This practice is required because it is almost certain that data will be difficult to come by for most research. Which concern would lead the team to establish scenario development as a required technique?

A.
Data validity
A.
Data validity
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B.
Data privacy
B.
Data privacy
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C.
Data reliability
C.
Data reliability
Answers
D.
Data reproducibility
D.
Data reproducibility
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Suggested answer: A

Explanation:

Explanation: Data validity refers to the extent to which data accurately represents the phenomenon or concept that it is intended to measure1. Data validity is essential for predictive analytics, as it affects the quality and credibility of the analysis results and the subsequent decisions or actions based on them. If data is invalid, the predictions may be inaccurate, misleading, or irrelevant.However, data validity may be challenging to ensure in clinical research, as data may be scarce, incomplete, inconsistent, or subject to errors or biases2. Therefore, the team may establish scenario development as a required technique to address this concern.Scenario development is a form of document analysis that involves creating hypothetical situations or stories based on assumptions, evidence, and logic to explore the possible outcomes or implications of a problem or opportunity3.Scenario development can help the team generate appropriate data for initial analysis by simulating different conditions, variables, or events that may affect the clinical trials, and by testing the validity of the data against the scenarios4.

A consumer products company is interested in finding ways to innovate utilizing business analytics. The team is reviewing a database of customer complaints. Interested in knowing how the organization currently interacts with its customers, the analyst proposes the use of which technique?

A.
Document analysis
A.
Document analysis
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B.
Journey map
B.
Journey map
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C.
Current state assessment
C.
Current state assessment
Answers
D.
Interface analysis
D.
Interface analysis
Answers
Suggested answer: B

Explanation:

A journey map is a visual representation of the interactions and experiences of a customer or stakeholder with an organization, product, or service over time. A journey map can help identify pain points, gaps, opportunities, and emotions along the customer journey. A journey map can also help understand the current state of the customer experience and how it can be improved or innovated using business analytics.

An analyst is working through data on comparing performance scores in different schools across the state, for ranking purposes. Since there is a lot of data and some extreme outliers, the analyst is trying to determine which type of statistical average would best represent the results. Which of the following is a concern when relying too heavily on summary statistics during data analysis?

A.
Contextualization
A.
Contextualization
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B.
Data variation
B.
Data variation
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C.
Data properties
C.
Data properties
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D.
Frequency
D.
Frequency
Answers
Suggested answer: A

Explanation:

Summary statistics are numerical measures that describe certain characteristics of a data set, such as the mean, median, mode, standard deviation, range, or quartiles. Summary statistics can help simplify and communicate complex data, but they can also obscure or distort important information, such as the distribution, shape, outliers, or trends of the data. Contextualization is the process of providing relevant background information, assumptions, limitations, or explanations for the data analysis and its results. Contextualization can help avoid misinterpretation, confusion, or bias when using summary statistics. Contextualization can also help connect the data analysis to the business problem, objectives, and stakeholders.

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