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iSQI CT-AI Practice Test 2

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Question 1 / 40

A tourist calls an airline to book a ticket and is connected with an automated system which is able to recognize speech, understand requests related to purchasing a ticket, and provide relevant travel options. When the tourist asks about the expected weather at the destination or potential impacts on operations because of the tight labor market the only response from the automated system is: 'I don't understand your question.'

This AI system should be categorized as?

General AI

General AI

Narrow AI

Narrow AI

Super AI

Super AI

Conventional AI

Conventional AI

Comment (0)
Suggested answer: B
Explanation:

Narrow AI (also known as Weak AI) is designed to perform specific tasks without possessing general intelligence or consciousness. The AI system in the question is capable of recognizing speech and responding to specific booking-related requests but fails when asked about unrelated topics (such as weather or labor markets).

Analysis of the Answer Options:

Option A: ''General AI''

Incorrect. General AI (AGI) refers to an AI system that can perform any intellectual task a human can. The described system is task-specific and does not exhibit general intelligence.

Option B: ''Narrow AI''

Correct. The AI system is limited to a predefined domain (ticket booking) and cannot process unrelated questions. This is characteristic of Narrow AI, which excels at specific tasks but lacks broader cognitive abilities.

Option C: ''Super AI''

Incorrect. Super AI surpasses human intelligence, exhibiting advanced reasoning and creativity. The AI in the scenario is far from this level.

Option D: ''Conventional AI''

Incorrect. Conventional AI is a broader term that may include rule-based systems. The described system relies on machine learning and natural language processing, making it more aligned with Narrow AI.

ISTQB CT-AI Syllabus

Reference:

Definition of Narrow AI: 'Narrow AI refers to AI systems that are designed to perform a single task or a limited set of tasks, without general intelligence'.

General vs. Narrow AI: 'General AI remains an area of research, while most current AI applications fall into the category of Narrow AI'.

Thus, option B is the correct categorization for the AI-based ticket booking system.

asked 27/02/2025
Joseph Mwaura
41 questions