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CompTIA 220-1201 Practice Test - Questions Answers, Page 9

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Question 81

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A user brings a laptop to work every morning, correctly seats it in the docking station and then opens the laptop to begin work with no issues After the user left the laptop at home during a two-week vacation the laptop is no longer working. Upon returning to the office, the user reports that the keyboard and display are no longer working Which of the following should the technician ask the user to do first?

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Question 82

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A technician is troubleshooting a PoE phone that will not turn on. When a laptop is plugged directly into the switchport for the phone the technician sees a data link LED and activity. Which of the following tools should the technician use to verify PoE availability to the phone?

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Question 83

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A projector has been shutting down after 30 minutes of use, and it has a strange smell The technician confirms the power source is not the cause of the issue Which of the following steps should the technician take next to resolve this issue?

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Question 84

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A user routinely connects and disconnects multiple devices from a laptop. Which of the following options should a technician recommend to facilitate ease of user mobility?

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Question 85

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A technician needs to troubleshoot a user's smartphone that will not connect to its wireless provider's service. Which of the following should the technician check first?

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Question 86

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An employee who travels worldwide wants a workstation to perform the same whether the workstation is in the corporate office environment or elsewhere. Which of the following should a technician implement?

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Question 87

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A technician is putting RJ45 connectors on Cat 6 cables. Which of the following tools should the technician use to secure the connectors?

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Question 88

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A customer reports that a text-only document prints with unrecognizable characters. The print preview correctly displays the document. Which of the following is the most likely cause of the issue?

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Question 89

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A technician is experimenting with network configurations and has connected two laptops to an unmanaged switch. The technician configured one of the laptops with a static IP address of 192.168.1.1 and the other with a static IP address of 192.168.2.2. The laptops are not communicating with each other. Which of the following is the most likely explanation for this issue?

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Question 90

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A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address these issues?

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Related questions

A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next?
A technician is troubleshooting issues occurring on a user's mobile device. Applications and the OS have slow response times, even when performing simple tasks, such as writing an email. Additionally, new applications occasionally fail to launch. Which of the following should the technician do next?
The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?
An end user's domain password expires while they are working from home. The end user tries to reset the password using Ctrl+Alt+Delete and then receives the following message: Configuration information could not be read from the domain controller, either because the machine is unavailable or because access is denied. Which of the following will resolve this issue?
A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?
HOTSPOT A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include: Playing the newest games at a high frame rate Fast game load times Enough storage to have several games installed at once High-end audio No concern about cost Running the current Windows OS The second workstation will be a family workstation. The requirements include: Capability for word processing, videoconferencing, and basic web surfing Minimal cost, as long as it meets the requirements Running the current Windows OS
HOTSPOT A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.
SIMULATION A user reports poor performance on the application server. INSTRUCTIONS Click on Server 1 and Server 2 and review the information presented in each chart to determine which drives need to be replaced. Select the appropriate replacement drive that should be used, for the least performance degradation to the server. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
SIMULATION A third-party contractor recently installed a new switch, router, and cabling for a small corporate office. After the installation, users started experiencing issues connecting to resources over the network. INSTRUCTIONS Click on each PC and server to review outputs. From the remediation section on the right, select an issue and solution for each device.
HOTSPOT An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and, recently whenever they need to print legal sized documents, the paper jams before anything is printed on it. The following paper sizes are used: Letter (8.5x11in/21.59x27.94cm) Legal (8.5x14in/21.59x35.56cm) Oversized (11x17in/27.94x43.18cm) INSTRUCTIONS Using the dropdown menus, select from the available printer parts to replace only the faulty components on the office printer to resolve the stated issues. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button. Answer: