Which of the following is used in addition to a password to implement MFA?

Sending a code to the user's phone

Verifying the user's date of birth

Prompting the user to solve a simple math problem

Requiring the user to enter a PIN

A technician is preparing to replace the batteries in rack-mounted UPS system. After ensuring the power is turned off and the batteries are fully discharged, the technician needs to remove the battery modules from the bottom of the rack. Which of the following steps should the technician take?

Use appropriate lifting techniques and guidelines.

Ensure the fire suppression system is ready to be activated.

Use appropriate lifting techniques and guidelines.

Place the removed batteries in an antistatic bag.

Wear a face mask to filter out any harmful fumes.

Every time a user loads a specific spreadsheet, their computer is temporarily unresponsive. The user also notices that the title bar indicates the applications are not responding. Which of the following would a technician most likely inspect?

File size and related memory utilization

Bandwidth status as reported in the Task Manager

File size and related memory utilization

An organization is experiencing an increased number of issues. A technician notices applications that are not installed by default. Users are reporting an increased number of system prompts for software licensing. Which of the following would the security team most likely do to remediate the root cause?

Remove users from the local admin group.

Deploy an internal PKI to filter encrypted web traffic.

Remove users from the local admin group.

Implement stronger controls to block suspicious websites.

Enable stricter UAC settings on Windows.

A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?

Delete hidden network adapters.

Run the latest OS security updates.

Map the network adapter to the new software.

Update the network adapter's firmware.

Delete hidden network adapters.

Which of the following is the best reason for a network engineering team to provide a help desk technician with IP addressing information to use on workstations being deployed in a secure network segment?

DHCP services are not enabled for this subnet.

Only specific DNS servers are allowed outbound access.

The network allow list is set to a specific address.

DHCP services are not enabled for this subnet.

NAC servers only allow for security updates to be installed.

A technician notices that the weekly backup is taking too long to complete. The daily backups are incremental. Which of the following would most likely resolve the issue?

Running synthetic full weekly backups

Performing incremental weekly backups

Running synthetic full weekly backups

A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?

Use antistatic bags for storage and transport.

Demagnetize memory for security.

Use antistatic bags for storage and transport.

Plug in the power supply to ground each workstation.

Install memory in identical pairs.

A customer's computer does not have an active connection to the network. A technician goes through a few troubleshooting steps but is unable to resolve the issue. The technician has exhausted their knowledge. The customer expresses frustration at the time taken to resolve this issue. Which of the following should the technician do?

Escalate the issue to a senior team member and provide next steps to the customer.

Dismiss the customer and reschedule another troubleshooting session at a later date.

Interrupt the customer and express that troubleshooting support tickets can take time.

Maintain a positive attitude and continue to ask questions regarding the scope of the issue.

A company executive is currently attending a major music festival with a large number of attendees and is having trouble accessing a work email account. The email application is not downloading emails and also appears to become stuck during connection attempts. Which of the following is most likely causing the disruption?

Too many devices in the same area are trying to connect to the mobile network.

The phone has no storage space available.

Company firewalls are configured to block remote access to email resources.

Too many devices in the same area are trying to connect to the mobile network.

The festival organizer prohibits internet usage during the event and has blocked the internet signal

A technician thinks that an application a user downloaded from the internet may not be the legitimate one, even though the name is the same. The technician needs to confirm whether the application is legitimate. Which of the following should the technician do?

Verify the file name is correct.

Compare the hash value from the vendor.

Run Task Manager and compare the process ID.

Run the application in safe mode.

Verify the file name is correct.

A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Choose two.)

Deactivate the user's key fobs for door access.

Suspend the user's email account.

Quarantine the hard drive in the user's laptop.

Deactivate the user's key fobs for door access.

Purge all Pll associated with the user.

Suspend the user's email account.

Turn off the network ports underneath the user's desk.

Add the MAC address of the user's computer to a blocklist.

A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?

Revert the spreadsheet to the last restore point.

Upgrade the network connection speed.

CompTIA 220-1202 Practice Test 2 - Free Online Exam Prep & Questions

A user is working from home and is unable to access work files on a company laptop. Which of the following should a technician configure to fix the network access issue?

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CompTIA 220-1202 Practice Test 2

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CompTIA 220-1202 Practice Tests

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